Customer Service Security Officer
Resume:
Connie Wickwire Camacho
San Antonio, TX 78252
*************@*****.***
Skills
Twenty five years of customer service experience with six years of training as a Non-Commission Security officer. Maintains a strong work ethic with high levels of internal and external customer satisfaction. Quick learner, organized, and proficient in Windows MS and data entry. Experience
SEPTEMBER 2020 - JUNE 2022
ST ENGINEERING, SAN ANTONIO, TX - SECURITY OFFICER/WEEKEND LEAD
● Monitored security cameras, gates and control, including airport access
● Observation and report, to include fire alarm monitoring
● Collaborated with team and customers to promote a professional environment JANUARY 2007- JUNE 2009
CHEVRON, SAN ANTONIO, TX - CUSTOMER SERVICE SUPERVISOR/CASHIER
● Monitored multiple cashier stations and bank drops
● Inventory, stocking, and product placement
● Involved in hiring and scheduling of staff
● Reviewed and accepted deliveries
MARCH 2005 - APRIL 2007
CAREMARK, SAN ANTONIO, TX - CUSTOMER SERVICE REPRESENTATIVE
● Received and managed customer phone calls regarding health education programs
● Directed customers to appropriate departments
● Scheduled appointments
● Provided training to oncoming staff
AUGUST 2004 - DECEMBER 2005
SMITH PROTECTIVE SERVICES INC., SAN ANTONIO, TX - NON-COMMISSIONED SECURITY OFFICER
● Patrolled and protected a level 5-secured compound for more 300 employees
● Secured access points for authorized personnel only
● Processed and logged incident reports and maintained observation logs 2
Education
C. E. Ellison H.S., Killeen, TX - High School Diploma 1994 Awards
Customer service certificate - January 2021
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