Communication Skills Customer Service

jiapsy Morales ortega

602-***-**** Goodyear Az, United States *******@******.***

SKILLS

Adaptability

Ability to Work in a Team

Leadership

Fast Learner

Communication Skills

Ability to Work Under Pressure

Strong Communication Skills

Hard Working

L ANGUAGES

English

Spanish

PROFILE

I am confident in my abilities to contribute strategic thinking and creative ideas to any task. I thrive in fast-paced situations and enjoy cooperating with cross-functional teams to achieve company objectives, thanks to my significant experience in building and executing successful marketing strategies. My strong analytical abilities and creative attitude enable me to spot chances and create meaningful results. I am happy to contribute my talents and enthusiasm to any business in order to assist them achieve success in their field. EMPLOYMENT H I S TORY

Del Taco, goodyear az

March 2022 — May 2022

Customers were greeted in a friendly and professional manner. Handled customer complaints properly and gently, resolving customer issues in a timely manner.

Accurately and efficiently operated cash register, credit card machine, and other electronic equipment

McDonalds, Goodyear az

December 2022 — April 2023

greeted clients in a polite and knowledgeable manner. accurately and successfully operated a cash register, a credit card machine, and other technological devices.

reduced errors and improved customer service by becoming familiar with and following all store policies and procedures.

handled consumer complaints properly and gently, finding quick solutions to their problems.

EDUCATION

BettyFairfax Highschool

May 2024

Still a highschool student.

HOBBIES

Exploring new cities, trying different types of food from all over the world, reading, alone time,

& going to the beach

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