Customer Service Class 2
Resume:
CURRICULUM VITAE
FOR
ALOIS MUDAVANHU CHIMUTI
Cell: 077*-***-***
Email address: ********@*****.***
Personal Details
Date of Birth : 4 March 1970
I.D Number : 77-041877 V 77
Sex : Male
Marital Status : Married
Languages : English and Shona
Nationality : Zimbabwean
Religion : Christianity
Address : 12123 Glen View 7, Harare
Drivers Licence : Class 2 (2003)
Career Objectives
A competent employee with a friendly personality and plenty of customer service experience including the ability to communicate to customers clearly and politely. Organized and willing to accept responsibility in meeting deadlines promptly. Able to work under pressure and meet deadlines throughout the day (work given etc) and have a proven ability to sell the company’s products and meet any targets that are set by managers.
Qualifications
5 ‘O’ Levels
Professional Qualifications
1.Computer Literate – Microsoft Word
- Microsoft Excel
- Pastel Accounting
- Accpac Accounting
- Any other financial supporting systems
2.New Horizons Computer Learning Centre
Excel 97 Beginner and Intermediate Certificates
3.The Salesmanship Institute Certificate
- Business Methods
- Salesmanship
- Bookkeeping
4.Harare Institute of Technology
1. Applied Economics
- Management
- Purchasing and Stock control
- Bookkeeping
- Costing
- Marketing
- Production
- Personnel Management
- Economics (including factors of production)
- Calculation and description techniques
- Principals of supervision
2. Working Environment Management
- Resources and population in Zimbabwe
- Health and Safety at work
- Medical Aid
- Job application and interviews
- Insurances schemes
- Performance appraisal
- Managing information at the place of work
- Communication at the place of work
5.M & J Sales Training Certificate
- Sales records
- Advertising
- Publicity
- Sales promotion
- Sales letters
- Channels of distribution
- Selling functions
- Sales organization and control
- recruitment and training
- Selling techniques
- Sales focusing
- Laws and voluntary codes
- Sales management
- Re-numerating
- Market research
- Planning and budgeting
6.Chips Computing Services
V5 Pastel Accounting
7.Harare Polytechnic Certificates
Bookkeeping Level 2-3
Current Studies
SAAA (Southern Africa Association of Accountants)
Part B
Work Experience
Company : Cargo Carriers International Hauliers
Period : August 1995 – July 2013
Position : Petty Cash Clerk 18 years
Professionals Duties
Receiving and processing all cash payments from the bank
Offering customer service to all members of the company
Daily cash handling
Ensuring that cash balance up at the end of the day
Working effectively as part of a hardworking and customer driven team
Ordering money from the bank when required
Process all payments to various departments
Processing all inter-co payments
Bank reconciliation / Cash Book reconciliation
Posting all payments to the main database
Cash flow of the organization
Handling all cash related inquiries from the staff
Running the main float & balancing it everyday
Packing weekly wages & paying them
Company : Plus ‘5’ Pharmaceuticals
Period : August 2013 – February 2014
Position : Sales Rep
Duties
Selling company products
Doing any other duties as assigned
Personal Skills
Excellent communication skills to build relationship with customer face to face
Ability to organize and prioritise a busy diary
Good literacy and numeracy skills
Can handle large amounts of cash efficiently and accurately
Ability to review and resolve all unallocated payments if given the task
Flexible regarding your working hours
Effective management and able to prioritise
Referees
The Financial Director
Cargo Carriers
Box ST 71
Southerton
Harare
Tel: 263 (04) 620781/796
CURRENT EMPLOYER
BR TOYOTA
POSITION PARTS CONTROLLER
DUTIES RECEIVING AND ISSUING STOCK
DOING PURCHASE ORDERS AND GRVS
ORDERING STOCK LOCALY AND OUTSIDE ZIMBABWE
DOING QUOTATIONS,PROFORMA AND SALES INVOICES AND COSTING
Contact this candidate