Deepshikha Goyal

408-***-****

ad1iff@r.postjobfree.com

Enthusiastic software engineer with 10 years of experience in the complete product development lifecycle. Hands-on technology professional accustomed to working in complex, project-based environments. Multifaceted experience in QA software testing, software development cycle, user-acceptance and integration testing. SKILL SUMMARY

● Excellent understanding of Software Development Life Cycle and Software Test Life Cycle.

● Expert in analyzing business requirement documents, creating Traceability matrix, developing strategic Test plans, Test Cases, Test Scripts and generating Test Reports and Defect Reports.

● Familiar with various testing strategies, functional requirements, and ability to prepare documentation for test scripts.

● Experienced in testing Trading platforms of stocks, options and Mutual funds.

● Performed Functionality testing, Regression testing, API testing, Integration testing and Data validation testing using tools like SQL server, Postman, Selenium and Java.

● Planning various test case scenarios to detect bugs, classify the errors on the basis of severity, priority, and root cause analysis before informing the development team using Test/Defect management and Bug Reporting Tool like JIRA

● Proficient in Backend testing using putty and Unix command.

● Leading and mentoring the QA team, solving conflicts, defining testing standards and strategies, reporting to upper management about progress and problems.

● Excellent in troubleshooting, time management and problem solving skills.

● Good at multi-tasking and works well under tight deadlines with high efficiency.

● Able to work well with minimal supervision while also functioning as a vital team member.

● Highly detailed oriented and works well with developers, programmers, computer engineers, project managers, and clients.

WORK AUTHORIZATION: US CITIZEN

AWARDS

• Multiple Spot Awards in BirdEye Inc.

• Multiple appreciation mentions throughout Etrade tenure. Tools: Jira, Selenium, Postman, Soap UI, Kibanna, Swagger, Graffana, Control-M, Confluence, MQ Explorer, Test Rail, Dbeaver

Language: Java, Unix, SQL, HTML

Professional Experience:

Client Name: Morgan Stanley(E*TRADE)

Role: Software QA Lead Oct 2021 - Aug 2023

Responsibility:

• Involved in interacting with the Product owner in order to understand user stories and reviewed Test Plans and Test case document written by team.

• Tracking and reporting defects through Jira which facilitates work flow issues and help resolving technical issues with developers.

• Complete understanding of Asset management, including equity, options and bond trading, and a thorough understanding of advanced product information.

• Tested complete flow of trading stock, buy and sell side, editing, cancellation of trades from front end to backend and in database.

• Checking database using SQL Queries.

• Checking flow of internal files on putty using Unix/Linux command and knowledge of VMware fundamentals.

• Used Control-M to monitor batch schedules/jobs for different commands.

• Checking run logs and error logs in case of failures in putty.

• Performed API Automation for header and Payload validations.

• Worked with the application team in Agile Development Cycles (sprints) to resolve any issues that arise out of the testing process.

• Facilitated weekly sprint meetings as Scrum Master

• Conduct go/no-go and release management activities. Client Name: American Red Cross

Role: Senior Software QA Analyst Feb 2019 - Sept 2021 (Volunteer) Project Description: Part of Code4Good project in Red cross. It is like any modern distributed software project which create application to distribute gift cards to helpers. This position supports the National Headquarters (NHQ) Information Technology department. Responsibilities:

• Managed projects between multiple internal groups to clarify goals and meet standards and deadlines.

• Participate in coordinating, communicating, estimating testing timelines, deliverables and other information between teams.

• Preparation of weekly status report and preparation of RTM document.

• Developed Automation Scenarios for functional, Sanity and Regression Testing using Selenium Web Driver and Java.

• Maintaining libraries, separate repositories and reusable test case using Maven and Page Object model.

• Implemented Data-Driven test to verify the same functionality with multiple sets of data.

• Coordinated with developers and record defects in JIRA to track until they are resolved.

Client Name: Birdeye Inc. Palo Alto, CA

Date: Aug 2013- June 2016,

Sept 2016 - Dec 2018 (part time consultant)

Title: Software Quality Tester

Project Description: Birdeye Inc. is a B2B website, which works on Business Online Reputation Management. BirdEye gives Business visibility and control over their customer feedback. It Monitor reviews, social channels, and surveys in one place for the business. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Responsibilities

● Manual Testing: Responsible for reviewing and creating test cases, making existing test cases reusable and modularizing test cases to optimize resource time to be more productive.

● Performed Manual Mobile Application testing both on IPhone and Android.

● Interacted with developers regarding priority of bugs and maintain bug status.

● Performed API Testing, Black Box Testing, Regression Testing, Smoke and sanity Testing.

● Zoho platform experience for Client Account Management.

● Long Calls with Offshore team to discuss and fix issues.

● Helped in Customer Issues debugging and resolution.

● Responsible for coordinating testing activities for releases. EDUCATION • M.Sc in Quality Assurance, San Jose University (2008-2011)

(incomplete)

● M.Sc in Env. Sciences. (1995-1997)

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