Customer Service Los Angeles

Janet Morgan

*** */* ***** ****** **,Los Angeles, CA 90031 Phone: 323-***-****

Email: *************@*****.***

PROFESSIONAL STATEMENT

To obtain a Sales or Merchandise Associate position in the retail industry by offering my

extensive retails

and cashier experience. Contributing my acquired customer service skills and experience to

benefit the

growth of the company.

SUMMARY OF QUALIFICATIONS

● Offering over three years’ experience in the customer service field.

● MS Office computer program applications literate.

● Fluent bilingual in English and Spanish

● Accurate in calculating numbers and efficient in manual labor.

● Stay flexible and are willing to take on a variety of tasks to gain valuable knowledge.

● Ability to learn quickly, multi-task and work well under pressure.

● Enthusiastic, self-motivated and hardworking.

● Ability to operate a multi-line phone system.

WORK EXPERIENCE

● Data entry students’ time sheets in Excel Spreadsheet.

● Answered incoming calls from parents or community partners.

● Performed most clerical duties, filing, organizing files folders, faxing and scanning documents,

printing

and binding orientation papers on PowerPoint format.

● Opened and closed cash registers, performed tasks such as counting money, separating

charge slips,

coupons, and vouchers, balancing cash drawers, making deposits.

● Maintained knowledge of current sales and promotions policies regarding payment and

exchanges and

security practices.

● Watched for and recognized security risks and thefts and knew how to prevent or handle

these situations.

● Recommended, selected and helped locate or obtain merchandise based on customer needs

and desires.

● Cleaned shelves, counters and tables in the store.

● Place special orders or call other stores to find desired items.

EMPLOYMENT HISTORY

07-13-21 to 02/13/23 Patio Host Universal Studios Hollywood CA

07-19 to 07-19 Packer Fashion Nova Santa Fe Springs CA

10-18 to 01-19 Packer Forever 21 Los Angeles CA

07-18 to 07-18 Food For Less Los Angeles CA

12/16 to 2-17 Call Center Agent United HealthCare Cypress CA

05/16 to 07/16 Retail Associate Avon Express Center Los Angeles, CA

11/15 to 1/16 Picker Forever21 Los Angeles CA

03/14 to 06/14 Office Clerk Community Union Los Angeles, CA

11/14 to 1/15 Receptionist Villa Parke Community Center Pasadena, CA 7/06 to 7/06 Retail

Associate El Milagro Market Los Angeles, CA

11/06 to 12/07 Retail Associate Macy's West Eagle Rock, CA

06/05 to 09/05 Volunteer Uncle Sam's Flowers Los Angeles, CA EDUCATION/ TRAINING

Abraham Lincoln School Diploma 2005

Los Angeles County of Education ROP 2006

Los Angeles County Office of Education Work Ethics Certificate 2006

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