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Customer Service Houston Tx

Location:
Missouri City, TX
Posted:
November 27, 2023

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Resume:

Eveleo “EJ” Johnson

**** ********** *****

Missouri City TX 77489

281-***-****

ad1icf@r.postjobfree.com

OBJECTIVE/QUALIFICATIONS SUMMARY

Multi-faceted professional with extensive experience in customer service and enthusiasm for new technologies. Technical skills: Zoom, TEAMS, SharePoint, Microsoft Professional Suite, Microsoft 365 and Windows. Capable of working autonomously or within team structures.

PROFESSIONAL EXPERIENCE

DELTA AIRLINES – Part-Time/Seasonal Ticketing Agent Sep 2021 – present

George Bush Intercontinental Airport

Houston TX 77032

404-***-****

Process passengers check in at ticket and gate counters using Deltamatic Software

Assist customers with concerns and escalate up to management, when necessary

Adhere to security protocols as outlined by the TSA/US Dept of Homeland Security

SPARTAN PHARMACEUTICALS – Logistical Manager Aug 2017 – Jul 2023

2636 South Loop W, Ste 510

Houston TX 77054-2954

713-***-****

Generated prescription ad hoc reports for managers to monitor medications

Assisted with state licensing and inspections for two new pharmacies

Supervised one pharmacist and two pharmacy technicians at 4 established pharmacies

Assisted with prescription refills for ten group homes weekly and delivered to clients

ALLIANCE MANUFACTURER REPRESENTATIVES – Sales Account Representative

4660 Pine Timbers St, Ste 132 Jul 2013 – Jun 2017

Houston TX 77041

281-***-****

Utilized proactive methods to promote product awareness to plumbing wholesalers

Generated and analyzed sales reports to identify sales opportunities for management

Reconciled customer invoices daily and processed accounts receivable

SP RICHARDS COMPANY - Sales Account Manager Jun 2006 – Sep 2012

6555 Pine Vista Ln

Houston TX 77092

800-***-****

Managed 12M B2B sales volume with product mix consisting of furniture and office supplies

Trained and monitored customers on new computer pricing software, MyAnalystPro

Analyzed sales territory and market’s potential and advised clients on long term growth strategies

EDUCATION

BA, Business Admin, Computer Information Systems, University of Houston(TX) Downtown



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