MOHAMED AHMED

Mobile: 050******* Email:ad1ic0@r.postjobfree.com address: st:1, discovery garden, Dubai Dedicated Teller with 3 years UAE experience providing exceptional customer service through accounting processes and resolving problems. Excited to contribute excellent math skills and communication skills to improve the customer relations.

Education

Bachelor's degree in Commerce

Certificate

Information Security Awareness (CBD BANK) Dubai 2021

Fraud Awareness (CBD BANK) Dubai 2021

Anti - Money Laundering and Combating Terrorist Financing Awareness

Accountant preparation diploma (Mansoura University) Egypt 2016 Experience

Company Name: Trans Gard Group LLC website: https://transguardgroup.com/ Function: Teller, 06/ 2021 to 10/2023

I was recruited by transgard as teller to CBD bank and i have had exposure and interaction at various levels with diverse customers and management in preparation and presentation of financial transaction and transfers Hard Skills of involvement

Math skills: our role was handle cash transactions, cash management including accepting deposits, cashing checks ensure accuracy in counting and verifying the authenticity of currency notes.

Computer skills : Microsoft Office, Point-of-sale systems, treasury transactions, other new systems

Customer service skills: involve significant customer interaction greet customers, assist with their finance transactions, answer inquiries, and provide information about bank products and services.

Time management skills: part of our role was involve conducting numerous finance transactions, all while responding to customer inquiries work independently, confidentiality and help customers

Communication skills: I have to interact with hundreds of customers every shift, communicating clearly is a must, helping people translate instructions into their native language leads to positive experiences

Have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard governance set. Achievements: 1-time saved

Company Name / LAVENDER HOTELS GROUP website: https://lavender-hotels.com/ Function: Front Office Agent (10/2020 to 06/2021)

Function: Cashier (10/2019 to 10/2020)

I started in Dubai as cashier with lavender hotels group in Dubai in their hotel deira branch Hospitality was considered one of the most inspire environment operations Customer Service Excellence: Being in an inspiring environment inspired me to go above and beyond to exceed guest expectations Key Skills of involvement:

Perform all check-in and check-out tasks, cash collections

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Active listening, Public speaking,Strong memory

Problem solving skills, resolve an issue and seeking out information to fix a difficult situation

flexible and adapt to rotate within the different sub departments Achievements:

1-Recognized for outstanding performance employee

2- Promotion to front office agent, increase in sales Company Name / GMC International Company website http://www.gmcappliance.com Function: Junior Accountant (01/2018 to 10/2019)

I started my career as a junior accountant with GMC inter Company in their after sell services division which was part of the manufacturing group

After sell services one of the most complex operation in terms of finance and accounting as it was using a partly customized accounting module and there were too many inter-company transaction relating to procurement of the devises its insurance, repairs

Understanding these finance transaction and then reflecting their impact on the monthly performance was the challenge. Key Skills of Involvement,

Financial reporting: monthly reporting and analysis of the key performance organisational indicators (inventory, age, etc...)

Management Accounting and Decision making; Responsible for ensuring proper monthly finance closing of book. Achievements:

1- Selected as a team lead.

Personal Info

Date of birth: 15/06/1994 Marital Status: Married Certification: UAE Driving license

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