Cornelia Green
*** ***** ****, **** *****, CA ***05, 562-***-**** ad1i8v@r.postjobfree.com
OBJECTIVE
To obtain a position as Data Entry Clerk in which I may utilize my experience, great attitude, outstanding customer service skills and strong work ethic
HIGHLIGHTS OF QUALIFICATIONS
Excellent communication and people skills in written, oral and presentation forms
Proficient in data entry and Internet research
Self-directed with excellent organizational, time management and multi-tasking skills
Ability to work efficiently and effectively both independently and as part of a team
Customer service and problem-solving expertise with a dedication to ensure customers satisfaction
Adept in establishing and maintaining cooperative working relationships with coworkers, supervisors and customers
Quick and enthusiastic learner
Motivated, punctual, hard-working and dependable professional
WORK EXPERIENCE
CA Department of Rehabilitation, Long Beach, CA Feb 2015-current
Supervising Program Technician II
Direct Supervision to assigned staff
Assess workload and performance of staff
Ensure timely resolution of problems & complaint and disputes with vendors
Provide excellent customer service to both internal & external customers.
CA Department of Rehabilitation, Los Angeles, CA March 2002-Jan 2015
Sr. Account Clerk
Audit & process invoices & authorizations in accordance with Department’s accounting procedures
Provide customer service to staff and public
Assist with Administrative support
CA Department of Rehabilitation, Los Angeles, CA Nov 2000-Feb 2002
Office Technician
Provide clerical support to the District Administrator (DA)
Maintain confidentiality of information
Provide resource information to staff/clients/public in a courteous & professional manner.
Set up meetings and travel arrangements for the DA
CA Department of Rehabilitation, Compton, CA Sept 1996-Oct 2000
Case Service Assistant
Provide clerical support to Rehabilitation Counselors
Provide customer service to staff & public
Assist with administrative support of office
State Compensation Insurance Fund Nov 1991-Aug 1996
Office Assistant
Provide clerical support to Claims Adjusters
Process payment of vendor invoices
Maintain workers comp files
EDUCATION
Long Beach Occupational Center, Long Beach, CA
2011 Microsoft Office, Certificate
Unified School of America, Compton, CA 1991 Office Technology, Certificate
Compton High School, Compton, CA 1988 High School Diploma