Professional Summary:

Motivated tech support professional with expertise in Microsoft Windows, software installation, and troubleshooting. Proven ability in imaging and deploying computers, coupled with extensive knowledge of Active Directory and Microsoft Office.

Contact Information:

- Address: 1500 9th Ave, Phenix City, AL 36867

- Phone: 254-***-****

- Email: ad1i7t@r.postjobfree.com

Skills:

- Microsoft Windows (Advanced), Active Directory

- Software Installation and Troubleshooting

- Android and iOS

- Microsoft Office Suite

- Computer Imaging

- Hardware Troubleshooting

Experience:

Tech Support Level One TSYS, Columbus, GA June 2019 - October 2023:

- Imaged and deployed computers, ensuring seamless setup for users.

- Decommissioned old computers, maintaining hardware inventory.

- Installed and troubleshooted software, resolving technical issues promptly.

- Conducted hardware troubleshooting, ensuring optimal computer performance.

Education:

- High School Diploma Jordan Vocational High School, Columbus, GA 2014 - 2018