Service Representative Data Entry
Resume:
Patricia Long
Cortland, NY 13045
November 2023
Dear Sir or Madam,
I am looking for a position as an office assistant, data entry clerk OR customer service representative. After managing a family business for a time, I opted to make teaching French my permanent career and reserved business administration/accounting or service representative as my second career, after retirement from education.
As an educator, I have always learned and grown, and I anticipate continuing to do so with a shift back to business or service. Confident that my knowledge of other languages and experience with technology over the decades will aid me in my daily responsibilities, I anticipate needing some training on any specialized computer program. Being of service has always fueled my desire to work. My work ethic has fueled my persistence.
My excellent communication skills, attention to details, managing a family business office, strong academic background, and my experience entering, analyzing and publishing student achievement data will enable me to be the assistant/representative that you are looking for. I have secretarial skills which include typing, copying, filing, faxing, telephone etiquette and receptionist/greeting protocols.
Having pride in ethical conduct and excellence, I have sharpened my communication skills by building a rapport with colleagues and community members. My experience in Microsoft Office and Google Suite can aid in producing rapid documentation and communication of results, while guarding confidentiality of personal information.
I think you will find my background, as well as my excellent communication and technology skills, make me fully qualified as an office assistant, data entry clerk OR customer/patient service representative. If you have any questions, would like copies of my credentials or wish to contact references, I am available via phone at 845-***-**** or email at ***********@*****.***.
Thank you for your time and consideration, I look forward to speaking with you.
Sincerely,
Patricia Long
Patricia LONG (née BURKE)
845-***-**** mailto:***********@*****.*** 7 Homer Ave, Apt 7B, Cortland, NY 13045
Relevant Management Experience in Business and Education
Small Business Office Manager June 1990-1991
Scheduled team members for residential weekly, monthly and annual service
Planned and attended regional trainings for service team members
Maintained financial records and readied annual documentation for private accountant
Managed accounts receivable and payable
Computed and maintained payroll accounts
Cut checks to suppliers and employees
Managed the office and phones at retail office
Public, Private & Parochial School Teacher Spring 1987-1990 -
Designed French curriculum per changing NY State Standards across 6 levels Fall 1992-2023
Planned annual, monthly, weekly and daily lessons with contingencies
Investigated, learned and utilized relevant changing technology
Maintained accurate records and produced reports in a timely manner
Managed student behavior and learning
Effectively communicated with parents, students, aides, counselors and specialists
Coordinated with peers, when co-teaching
Planned and trained departmentally and interdepartmentally
Education
Diplomas
Master in Education in Instructional Technology, Walden University on-line 2008
Bachelor of Science in Business Administration/Accounting, Bloomsburg University, Bloomsburg, PA 1987
Bachelor of Arts in French, Bloomsburg University, Bloomsburg, PA 1983
Certificates
Certificate of Commercial French: Certificat du Français Commerical, Chambre de Commerce, Paris 1984
Programs
Études pour les Étrangers, l’Institut Universitaire de Technologie, Montpellier, France 1983-1984
West Chester State College’s Jr Year Abroad Program, Université de Paul Valéry, Montpellier 1981-1982
Skills
Office
Accounts Payable/Receivable/Payroll
Typing 90+ words/minute
Copying/Faxing/Filing
Telephone etiquette
Receptionist/greeting protocols
Languages
Fluent in French
Proficient in Spanish
Technology
Proficient in Google Suite and Microsoft Office
Patricia LONG (née BURKE)
845-***-**** mailto:***********@*****.*** 7 Homer Ave, Apt 7B, Cortland, NY 13045
Recent Work History
Junior High French Teacher: French 6, 7 & 8 2022-2023
Homer Central School District
80 South West Road
Homer, NY 13077
Phone: 607-***-****
Jr High Principal: Kara Schneider
**********@************.***
Middle School French Teacher: French 7 & 8 2020-2022
Mexico Academy and Central School
Mexico Academy School District
16 Fravor Road, Suite A
Mexico, NY 13114
Phone: 315-***-****
MS Principal: Kim Hollliday
315-***-**** ext. 4299
********@*********.***
MS/HS French Teacher, French: 7, 8, 1 & 2 2019-2020
Hamilton Central School District
47 W. Kendrick Ave
Hamilton, NY 13346
MS/HS Principal: Mark Arquiett
*********@***************.***
Complete résumé in Education is available upon request
Patricia LONG (née BURKE)
845-***-**** mailto:***********@*****.*** 7 Homer Ave, Apt 7B, Cortland, NY 13045
Professional References
Jr High Principal: Kara Schneider
Homer Central School District
58 Clinton St
Homer, NY 13077
**********@************.***
MS Principal: Kim Holliday
Mexico Academy and Central School
Mexico Academy School District
16 Fravor Road, Suite A
Mexico, NY 13114
315-***-**** ext. 4299
********@*********.***
World Language Liaison: James Sullivan, retired
Rondout Valley Central School District
122 Kyserike Road
PO Box 9
Accord, NY 12404
*************@*******.***
World Language Liaison: Diana Zuckerman, retired
Rondout Valley Central School District
122 Kyserike Road
PO Box 9
Accord, NY 12404
*********@*****.***
Contact this candidate