Lorena Morales
El Paso, TX *****
****************@*******.***
I work hard to make the work place as efficient and safe as possible, having a sharp attention to detail and dedication to keep the company thriving.
Work Experience
Armed Security Officer
TriCorps Security - Forest, VA
December 2022 to Present
Conducted training sessions for new security personnel to facilitate compliance with security protocols. Underwent and maintained firearms certification in compliance with state laws and organizational standards.
Checked personnel ID badges and issued temporary credentials to visitors. Responded quickly to emergency situations to assess and deflect issues. Performed hourly patrols of building areas, parking lots and facility grounds. Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Wrote reports detailing visitors, incidents, and resolutions. Enforce security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Examine doors, windows and gates to verify security. Senior Office Assistant
El Paso Water Utilities - El Paso, TX
February 2022 to November 2022
EL PASO WATER
Tasks include taking and transferring calls for multiple organizations such as banks and schools and making sure the customer is taken care of
Other tasks are filing correct bills and letters of service, taking memos and transferring information, and transferring customers via phone to the correct departments. Managed daily data entry and kept clerical information accurate and up-to-date. Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Purchased and maintained office supplies.
Edited and proofread documents for accuracy and completeness. Utilized office management software to record and track customer information. Site Supervisor
Allied Universal Security Services
January 2020 to April 2022
Duties included making rounds to make sure that all doors were locked and secured, monitoring employees by keeping track of their hours, uniforms, ID's, and checking that they are working in their correct department
Monitoring visitors, giving them the correct credentials. Security Officer
STRATIGIC SECURITY
January 2019 to January 2020
Watching and surveilling detainees, being vigilant and aware the surroundings Always being aware of exits and entrances and securing them shut Worked with Border Patrol CBP, serving meals to the detainees and taking them to receive medical treatment if needed.
Security Patrol Officer
Middle School And High School - El Paso, TX
December 2017 to July 2018
Substtute Security
Responsibilities included are working in different school environments such as Aboutface, Raymond Telles Academy RTA, Brown, and amongst many others
Personally, on surveillance for staff and student safety while working with others to create a safer and better environment.
Teacher's Aide Volunteer
Carroll T Welch - Horzon City
February 2016 to February 2017
Studied and implemented latest information on specific subjects and learning strategies. Took daily attendance, notifying classroom teacher immediately of student absences. Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Supported student learning objectives through personalized and small group assistance. Supported classroom activities, tutoring, and reviewing work. Helped with grading assignments and tests, providing constructive feedback to students based on results.
Completed daily reports on attendance and disciplinary performance. Education
High School Diploma
ICDC College - Los Angeles, CA
2007
Century High School
Skills
• Customer service
• Teaching
• Office management
• Filing
• Proofreading
• Security
• Data entry
• CCTV
• Team Player Report Writing
Dependable Guest Relations
Hardworking Armed Security Guard
Criminal Law Understanding Certification
Authoring Software First Responder Experience
Bilingual English and Spanish
• Payroll
• Procurement
• Clerical experience
• Surveillance
• School experience
• Tutoring