Customer Service Data Entry

HOLLY SANDOR

Corona, Ca · 951-***-****

***********@*******.***

Looking for the opportunity to showcase my skills in business operations and customer service . SKILLS

● Problem Solving

● Customer Service

● Detail Oriented

● Business Communications

● Dispatch

● Data Entry

● File Processing

● Account Management

● Shipping and Transportation

● Red Prairie

● BlueJay

● MS OFFICE

● MS Teams

● Phones

CERTIFICATIONS

NOTARY PUBLIC 11/2022 -11/2026

EXPERIENCE

March 2023 - Present

CSR and STORE SUPPORT, TK INSTALLATIONS

File processing and account management while answering a high volume of store support calls. Responsible for quoting jobs, dispatching runs, processing POs, and tracking mileage October 2022 - March 2023

LOGISTICS CSR LEAD, DHL LOGISTICS

Format and utilize spreadsheets for a multitude of tasks; i.e. track orders and shipments, Work with RedPrairie to build shipments and create BOLS, Pull information from multiple sources to aide in building routes and fulfill inquiries on orders and said routes, Communicate across different departments and companies daily to fulfill orders and book routes, daily passdowns, Run shipping window checking in inbound and outbound carriers, logging times, receiving signatures, processing paperwork, Dispatch routes, Filing September 2021 – October 2022

OFFICE ASSISTANT, C. L PACKAGING

Respond to phone and email inquiries, Input orders, Utilize spreadsheets in managing hotlists of accounts and track orders, Communicate with multiple departments to get orders filled and shipped, Filing, Inventory

REFERENCES

Colin Nix - Drayage Manager, DHL *****.***@***.*** Ginger Ditmore - Church Secretary *************@*****.*** Chris Levanoff - Owner/ Manager, C.L. Packaging ***********@*****.***

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