Hello

I’m Denita Hicks

**** * ******* ******

High Point, NC 27265

336-***-****

ad1i0i@r.postjobfree.com

Summary

I am a Sales Manager with 2 Years of Sales Experience, but almost 18 years’ Experience in the Senior Living Community with Brookdale. I have worked in the Nursing Department as a Resident Assistant, Med-Tech, and RCC for the first 6 years and then Life Enrichment Assistant then moved up to Program Coordinator with Brookdale. I love working with seniors and helping families with the difficult process of having to move their loved one in to our community and learning all about them during my year as Sales counselor I made Presidents Club and Chairman’s Club. Sales Manager is my next stepping stone in this journey of Senior Living.

Skills

●Microsoft Word, Excel, and PowerPoint

●Selling Clare bridge

●A Team Training

●Foundations Training for New Staff

●Monthly Dementia Training for New Hires and Current Staff

●Dementia Support Group Training for Families

●Medication Technician

Experience

June 2000- November 2005

Kerr Drug Thomasville, NC- Key Cashier

●Open and Close Store

●Stock shelves, create endcaps, Markdowns

●Manage front cashier’s, Bank Drops

2006- 2021

Brookdale High Point North Memory Care - Program Coordinator

●Programs Activities for Residents, Staff, and Families

●Monthly Calendar of Activities

●Sales and Marketing Events

●Support Group Meeting for the Community

●Staff Monthly Training for Dementia

●Decorate Community and Model Room

2021-Present

Brookdale High Point North Memory Care - Sales Consoler

Conduct tours of the community for families

Make sure all rooms are rent ready

Responsible for first impressions of community

Help families with move in work book and FL2, Addendum etc...

Set up assessments with clinical team

BD each week to help with referrals

Set up and execute marketing events in community, FFL, BD etc..

.

2

Education

June 1994

Marlboro County High, Bennettsville, SC - Diploma Certifications

●Activities Director Certificate

●Medication Technician (North Carolina)

●80 Hour Training

●Foundations Training

●Sales Counselor

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