Customer Service Representative
Resume:
Darell Henderson
Dayton, OH *****
*************@*****.***
To take prior skills and services learned to help improve business in a positive and upright manner. Authorized to work in the US for any employer
Work Experience
Delivery Associate
Ignite logistics (Amazon) - Dayton, OH
February 2021 to Present
Deliver Amazon packages
General Manager (Piqua)
Planet Fitness - Piqua, OH
September 2020 to Present
Duties: Running full operations of gym from budgeting, ordering supplies, hiring operations, direct contact with members and higher management, equipment operations, etc. Assistant Manager
Planet Fitness - Sugarcreek, OH
January 2020 to September 2020
Duties: Running full operations of gym from budgeting, ordering supplies, hiring operations, direct contact with members and higher management, equipment operations, etc. Customer Service Representative (Sugarcreek)
Customer Service Representative - Sugarcreek, OH
August 2019 to January 2020
Duties: Running full operations of gym from budgeting, ordering supplies, hiring operations, direct contact with members and higher management, equipment operations, etc. Customer Service Representative
Five Star Newcomb Oil Co
September 2018 to July 2019
Duties: Cashier, stock, food preparation, complete shift task, customer service Supervisor/ Account Manager
Aetna Integrated Services
September 2017 to January 2019
Duties: Facilitates and coordinates work assignments, adjusts work schedule as required through clear and concise verbal and written work orders. Inspects and makes certain that company standards are being met. Trains, instructs, and assigns work to the custodial crew, inspects work in progress and upon completion. Maintain distribution and delivery of supplies and equipment to custodial staff. Maintain good client relations. Resolve all customer issues in a timely manner. Security Guard
Whelan Security
October 2015 to November 2017
Duties: Keep a log of all outside guess, ensure property is secure, hourly rounds; first response for any emergencies on site
Forklift Driver
Excel Logistics (DHL)
May 2016 to July 2017
Duties: full pallet and case pick, allocate orders Maintenance, Dish Washer, Food Preparation
Aramark Food Services
September 2012 to March 2015
Motor Transportation Operator
United State Army National Guard
April 2012 to March 2015
Duties: PMCS Vehicles, operating different army vehicles, convoy missions Residence Assistant
Kentucky State University
August 2011 to December 2014
Duties: Security, patrol of building, event planning, assists residences with living Cashier
Speedway Super America
June 2011 to August 2011
Duties: Cashier, stock, food preparation, maintenance, customer service Facility Worker
Kentucky State University
August 2010 to May 2011
Maintenance
Duties: package deliveries, upkeep of campus grounds Summer Camp Councilor
Boonshoft Museum of Discovery
June 2009 to August 2009
Camp Aid
Duties: lead campers through daily activities.
Education
Bachelor's in Liberal Arts & Sciences/ Computer Science Kentucky State University - Frankfort, KY
August 2010 to December 2016
High school diploma
David H. Ponitz Career Technology Center - Dayton, OH May 2010
Skills
• Smart tan Certified
CPR/ AED
General Contractor (Drywall, Plumbing, Electric, Masonry) Computer Skills (Microsoft office, Auto Cad, Rivet, C++, Java) Heavy Machinery (Bobcat, Forklift, Military Vehicles) Management
• C/C++
• Computer Networking
• Computer Science
• Microsoft SQL Server
• JavaScript
• SQL
• Linux
• Git
Military Service
Branch: United States Army
Rank: E4
Certifications and Licenses
First Aid Certification
Forklift Certification
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