Service Representative
Resume:
JAMES D. JOHNSON
Hoschton GA
*******.*******@*****.***
PROFESSIONAL SUMMARY
Experienced professional with strong leadership and relationship building skills. Over 25+ years of experience transporting products for various industries. Possess a strong work ethic and excellent stable work history and credible references. Recognized for ability to plan, organize and coordinate priorities in an expedient manner. Personable and professional with a strong proven ability to maintain strong customer relationships. Top producing sales and service professional and expert in the Environmental Waste Disposal industry. Dynamic communicator who consistently exceeds goals and company expectations. Meticulous Sales Service Representative, excellent at juggling multiple tasks and working under pressure.
WORK HISTORY
Commercial Truck Driver CDL A 02/2019 to Present Domino’s Supply Chain - Kennesaw GA
Responsible for pre -trip and post trip inspections, Follow all DOT federal and local rules and regulations. Safely drive company commercial vehicles over or on established route(s) to deliver products to Domino’s Pizza store locations. Unload product at each customer location, provide customer service to stores, pick up empty tray containers/ carts, and deliver back to Domino’s Supply Chain. Perform heavy pushing/pulling of product, work in refrigerated conditions [33-38 degrees], outdoor weather rain, sleet, heat, snow.
Over The Road Flatbed Operator Commercial Driver 01/2018 to 02/2019 Prime Inc - Springfield IL
Performed pick up and delivery of manufacturing products and equipment throughout aa US cities in a timely manner. Securing loads and trapping loads On a 48-53 ft flatbed trailer. Followed all DOT Inspections, rules and regulations both federal and local.
Route Sales Service Representative, 09/2012 to 09/2017 HeritageCrystal-Clean – Atlanta GA
Responsible for customer service and new business development in a geographic area as assigned by the company. Service existing customers by exchanging petroleum and water based degreasers from parts washers, removing and transporting commercial and industrial non-hazardous and hazardous waste for safe environmental disposal. Assess potential customer needs, present HCC products and services and develop new customers. Adhere to all corporate policies and standards including but not limited, to all environmental and regulatory state and local laws. Maintenance of equipment operations and perform other related duties as assigned.
Quality Assurance Associate, 06/2007 to 05/2010 Fresh Point Overton – Morrisville, NC - Inspect and monitor the quality of merchandise for a major 5 star produce distribution company. Monitor and report daily produce damage and disposal. Inspect track and allocate product returns, ensure climate control and freshness of produce. Report physical inventory and product transfers, prepared slot maintenance and preparation for shipping. Sales
Sales Service Representative, 07/2003 to 06/2007 Safety Kleen – Raleigh, NC Responsible for sales, installation, and service of part cleaning machines Transport hazard waste materials, service consist of removal of hazardous waste material, cleaning of units, and bulk waste. Prepare bill of laden under DOT/EPA guidelines for waste removal to be transported. Managed sales of additional ancillary products, built strong relationships with customers. Work closely with sales representatives to ensure new customers, Manage daily customer base and new clients.
Route Account Manager, 11/1999 to 06/2002 Eastern Uniform Company – Woodside, NY - Provide outstanding customer service to a set client base Deliver and pick up uniforms and dust control rugs Maintain client relationships and well as build relationships Respond to customer inquiries, proactively solve problems.
Route Account Manager, 11/1989 to 11/1999 Uniforms for Industry – Richmond Hill, NY
Weekly manage accounts worth over 10,000. Pick up and deliver floor mats, dust mops, soaps and restroom supplies. Respond to customer inquiries, collected on customer's past due accounts, and generate sales leads. Provide a high level of customer interaction and service.
EDUCATION
High School Diploma: Satellite Academy
ACCOMPLISHMENTS
Safety-Kleen Systems 5 time top sales award. Top 10 sales recognition of the quarter in the southeast region Crystal-Clean Top Atlanta branch performer Sales and Service Representative
CERTIFICATIONS
ISO14001 Certification, OSHA General Industry Safety and Health, CDL A Hazmat, Tanker Endorsement, Twic card certification.
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