Customer Service Logistics Operations
Resume:
Samantha L Ford
Walterboro, SC *9488
Cell: 843-***-****
******@***.***
Summary
Over 16 years of logistics operations experience with the U.S. Army. Extensive experience in the receipt, storage, and distribution of supplies.
Regularly utilized a computer database to track and inventory, supplies, and equipment.
Possess a valid driver’s license with a clean driving record.
Experienced in the use of a fork-lift.
Highlights
Inventory tracking
Budget management
Automotive logistics and procedures knowledge
Warehouse and fulfillment
Cost reduction
Strategic planner
Works well independently
Customer service oriented
Work Experience
Housekeeping Supervisor/Driver July 2018 to July 2022
Mastercorp, Inc.
104 Holmes St, Edisto Island, SC
Inspected rooms and common areas for cleanliness and readiness.
Supervised and monitored everyday housekeeping tasks.
Transported employees to and from work and to different areas of the resort.
Home Health Aid February 2016 to February 2018
Community Long Term Care
697 S Jacob Smart Boulevard, Ridgeland, SC
Maintained home care records that include any changes in doctor’s orders, diet or personal living activities
Assisted patients in performing physical therapy exercises and with administering medication based on doctor’s orders
Helped with patient meals and feeding, as well as basic housekeeping functions
Delivered weekly reports to the case manager and reviewed any important changes in the patient’s condition
Prescribed Load List Clerk October 2012 to July 2014
86th Combat Support Hospital, Fort Campbell, KY
Reviewed new customer orders and requests and manually entered data into a centralized database.
Oversaw scheduling for the day-to-day activities of 16 maintenance employees.
Coordinated rush orders and order changes.
Acted as a liaison between logistics, carriers, and customers.
Warehouse Supervisor September 2011 to September 2012
70th Brigade Support Battalion, Camp Casey, Korea
Reviewed new customer orders and requests and manually entered data into a centralized database.
Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools.
Negotiated contracts with outside providers to minimize costs to the company and customers.
Manually created shipments, assigned carriers, and dispatched shipments.
Production Control Clerk November 2005 to August 2011
67th Expeditionary Signal Battalion, Fort Gordon, Georgia
Stored, received, shipped, distributed, and transported military vehicles, sensitive equipment, and supplies.
Supervised personnel, delegating tasks and ensuring that all supply and logistics duties were completed while adhering to standard operating policies and procedures.
Tracked and recorded shipping and supply information via hand receipts and an electronic database.
Education
Bachelor of Science: Home Economics in Business December 1994
Emphasis in Fashion Merchandising, South Carolina State University, Orangeburg, SC
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