Jason Dicks

ad1hpy@r.postjobfree.com 513-***-****

https://www.linkedin.com/in/jason-dicks-a2818467/

Executive Telecommunications 2013 – Present

Lead Cable Technician, Los Angeles Dodgers Onsite

• In season: All game days and select contracted events Onsite monitoring of technical safe guards, last line of defense truck, dock, field to audio

• Year round:

Responsible for maintenance of all engineering boxes, ports and cable connections Troubleshooting responsibilities include connections and corrupt cables Toning/testing of lines, terminating/pulling cables and punch downs Emergency standby: audio/video monitoring

Moffa Engineering 2010 – Present

Electrician & Sales Manager

• Managed 3-person team over commercial business across Los Angeles geography Warehouse Manager

• Maintained project manager and lighting manager relationships to abide by budget and timeline requirements

• Enhanced customer success systems to increase overall enduser satisfaction by 15%

• Responsible for material purchasing for new and existing projects Time Warner Cable 2014 – 2016

Field Technician

• Sales, customer service troubleshooting residence, complete installs (cable and phone)

• Measured on customer retention, system integrity from home to tap, upsells

• Maintained company vehicle and equipment

Cash America Pawn 2007 – 2012

Sales Manager

• Hired and trained 120+ staff for 6 branches (negotiations/sales/service)

• YOY increase by 42% over 4 years from 640k to 1.6 M annually

• Led mentor program for over 300+ upcoming manager in the Midwest locations

• Final Managerial approval on all sales and pawn transaction

• CRM (Customer Retention Management) including sales effort focus and customer preference activities

• Accountable for area overall customer service

Signet Services 2005 – 2007

Lead, General Construction

• High end residential and commercial projects

• Responsible for interior and structural demolition scopes

• Stonework, hanging/finishing dry wall, electrical connections and paint

• Executed excellent safety record and site clean up TECHNICAL SKILLS

• Proficient in Microsoft Excel, Word, Power Point Thomas More University Associate of Arts, History

Police Veteran

AYSO Volunteer Coach 2015-2022

Burbank Park and Recreation Coach 2015-2022