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Customer Service Medical Billing

Location:
Covington, LA, 70433
Salary:
15.oo hr
Posted:
November 27, 2023

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Resume:

CAREER OBJECTIVE

Results-driven, dependable, and hardworking professional with excellent reputation for quality, efficiency, and commitment to quality customer service. Seeking career advancement opportunities in the healthcare industry.

§Proficiencies: MS Office; MS Excel; MS Word; MS PowerPoint; Typing Speed: 40

§Skills: Problem solving skills, Decision-making skills, Critical thinking skills, Time management skills, Customer Service oriented

§Honors/Awards: Dean's List 4.0 GPA

KEY QUALIFICATIONS

Medical Billing Medical Coding ICD-9-CM HCPCS CPT Introduction to ICD-10 Medical Terminology

Centers for Medicare and Medicaid CMS 1500 CMS 1450 (UB-04) Tricare

Co-Payments Deductibles HIPAA Compliance Meaningful Use Medical Billing EOBs Co-Payments

Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway

EOBs Payment Posting Revenue Cycle Management Scheduling

Insurance Verification Insurance Billing Procedures Insurance Claim Processing

Manage Care (HMO, PPO, and POS) Government Payers Third Party Payers Worker’s Compensation

Practice Management Medical Office Procedures Anatomy & Physiology

Reimbursement Methodologies Fee Schedules Outpatient / Physician Inpatient / Facility

EDUCATION

Ultimate Medical Academy

Associate of Science in Medical Billing and Coding, 2017

PROFESSIONAL EXPERIENCE

Stay-At-Home Parent – Ponchatoula, LA 10/2008 – Present

§Assign appropriate chores and praise targeted behaviors to encourage development of self-control, self-confidence, and responsibility.

§Care for family and provided support and expertise in satisfying each member’s physical, emotional, intellectual, and social needs.

§Remove hazards and develop appropriate boundaries and rules to create a safe environment for children.

Entergy – Hammond, LA 03/2008 – 09/2008

Bill Processor

§Processed bills, entered data into company system, and followed company procedures.

§Documented daily activity in a concise and accurate manner.

Elmer's Candy – Ponchatoula, LA 01/2000 – 01/2001

Package Handler

§Completed tasks in the required time limits with high levels of accuracy.

§Followed production schedule and established standard operating procedures (SOP).

§Calculated standard production requirements from the work order.

Fast Lane Gas Station – Hammond, LA 01/1999 – 01/2000

Cashier / Customer Service

§Acted as direct point of contact for customers.

§Processed transactions while utilizing point of sale computer system.

§Followed all policies as they related to customer confidentiality.



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