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Sales Manager Customer Service

Location:
Arlington, VA
Posted:
November 27, 2023

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Resume:

Allen W Stevens

202-***-****

**** * ******** ******, *********, VA 22207

ad1hpc@r.postjobfree.com

Summary

A restaurant sales manager with over 20 years of experience in the hospitality industry. Skilled in generating new business, managing existing accounts, and delivering excellent customer service. Proven track record of increasing sales, revenue, and profitability for various restaurants. Experience August 2022- August 2023

Event & Sales Manager DC Restaurants, José Andres Group Responsible for developing and executing sales strategies for 4 restaurants across the city.

• Identify and pursue new business opportunities, including corporate events, catering, and private dining.

• Maintain and strengthen relationships with existing clients, ensuring their satisfaction and loyalty.

• Coordinate with the operations, culinary, and marketing teams to ensure the successful delivery of events and promotions.

• Monitor and analyze sales data, trends, and feedback to optimize sales performance and revenue growth.

November 2021 – August 2022

Catering Manager, Balducci’s Catering, McLean

• Exceed sales budget by writing plans, managing catering ordering process

• Ensure catering production and delivery systems are in place and followed

• Work with client lists through activities including cold calls, in person visits and mailings

• Coordinate catering needs with all store departments January 2015 – May 2020

Sales and Events Manager, ThinkFood Group by José Andrés

Responsible for Event Sales for both private and non-private events for multiple properties and event spaces.

Build sales with existing client base as well as new clients

Recognizing new trends in community

2

July 2006 – December 2014

Sales Manager, McCormick and Schmick’s Seafood Restaurant

Private and Semi-private sales at both Washington DC locations

Operations support

November 2003 – January 2005

General Manager, Extended Stay America

Direct control and responsible for 98 all suite property.

All daily operations. I lived on property

Supervising and training of all staff

Education Johns Hopkins University – COVID-19 Contact Tracing Certificate July 2020

Program Management Institute – PMI Certificate

December 2008

Anne Arundel Community College – General Studies

September 1982

References Available upon request



Contact this candidate