Truck Driver Customer Service

Jason James

443-***-**** *.*******@*****.*** Pikesville, MARYLAND

Summary

Experienced truck driver with 5 years of experience transporting heavy loads, following safety regulations and accommodating time changes.

Experience

Progressive Unlimited Owings Mills, MD

Truck Driver 07/2015 - Present

Led a team of 5 truck drivers in the maintenance and repair of 19 trucks and trailers

Used advanced tools such as GPS, cargo shipping software and a variety of other electronic devices to ensure truck driver safety

Provided relocation assistance for over 1,100 residents and executed 8-10 real estate transactions

Exceeded a 99% on-time delivery rate for the past 5 years

Achieved a 95% first haul rate for the past 5 years

EDriving Las Vegas, Nevada

Truck Driver 05/2010 - 07/2015

Carried out nightly runs of 40,000 miles per week on routes that included driving in rain, snow, fog and extreme heat

Became an expert at calculating mileage, fuel economy, and truck maintenance and provided recommendations to management for improvements to truck maintenance.

Increased revenue by $15,000 annually through improved utilization of heavy equipment

Operated a truck for a local company, gaining high-level skills in management, logistics, and customer service

Received and transferred orders to the appropriate department and kept inventory levels updated

FedEx Express BALTIMORE, Maryland

Truck Driver 06/2011 - 07/2013

Attended orientation, received training and learned all company policies & procedures for safe road and truck operation

Delivered and set up product on a daily basis, ensuring customer satisfaction by delivery within 30 days

Maintained a clean and organized truck, which resulted in minimal paperwork and administrative tasks

Maintained an average speed of 55 miles per hour with a maximum speed of 65 mph, which helped the company save $20,000 per truck per year

Maintained a clean driving record with no accidents or violations

Skills

Commercial Driving, English, Tractor-Trailer, Flatbed, Hotel Experience, Customer Service, Military

Education

Pikesville High School Pikesville, md

High School Diploma 06/1979

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