Customer Service Data Entry
Resume:
Sherika Williams
Objective
To identify a long-term role in a collections environment.
Soft Skills
Verbal and written communications
Problem solving/ Conflict resolution
Inbound/outbound calls
Collections/customer service
Typing/data entry/data processing
Skip-tracing/Collections/Customer Service
Work Experience
Circle K Corporation 03/2019 – 9/2019 Customer Service Representative
-Cashier
-Count Drawers Beginning/End
-Inventory
-Stocking
-Auditing
-Resolve Customer Complaints
-Clean, Sweep, Mop
Safety Services Company
Accounts Receivable/Collections Specialist
●Inbound/outbound calls (200 per day)/skip-tracing
●Negotiate delinquent payment options
●Resolution on customer issues/concern
08/2017 –1/2019
ARC
Collections Representative
●Outbound calls/skip-tracing
●Payment plans
●Settlements
01/2017 - 08/2017
Herbal Wellness Dispensary 08/2016- 01/2017
Receptionist/Budtender
Responsible for checking patience in thru The AZDH System and Collect and other forms of I.D of and when needed
Answer calls
File paperwork
Fax, copying
Inventory
Stocking
Order office supplies
Prep, package cannabis
Clean up work station at the end of the shift.
Kept lobby area clean, stocked up candy magazines, water, pens
Kenneth, Eisen & Associates 12/2014 – 09/2016
Collections Representative
●Icoms systems
●Collection on past due and equipment for Cox Communications
Ajilon Staffing/Randstad
Various assignments to include:
●Collections/Customer service
●Inbound calls
●Processed payments billing/reconciliations processed
03/2011 – 12/2014
●Informed customer of state laws and past due liabilities
●Collections/Customer service
●Verify patient insurance
●Verify medical coverage
Nation Wide Credit
High Balance Collections
● Inbound/outbound calls (250 per day)
09/2008 – 03/2011
●Billing/reconciliations
●Skiptrace
●Negotiate payment
●Credit card and Ach payment
●Settlement
●Problem solving
Education
Deer Valley High School 05/1996
● Diploma
Contact this candidate