Casi Crockett

Denison, TX *****

ad1hbj@r.postjobfree.com

+1-469-***-****

Dedicated Customer Service Representative in healthcare, motivated to maintain customer satisfaction and contribute to

company success. Proven ability to establish rapport with clients and patients. Reliable and driven, with strong time management

and

prioritization

abilities.

To gain a

position

where my skills and experience will

contribute towards the growth of the organization. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

UnitedHealth Group - Richardson, TX

October 2020 to June 2022

Customer Service Representative

Cigna - Denison, TX

August 2018 to March 2021

Healthcare

Dr. Tony Serna

02/01/2016-06/15/2018

Education

Medical Billing and Coding

High School G

June 2017

Skills

• EXCEL (3 years)

• MATHEMATICS (10+ years)

• OUTLOOK (6 years)

• PROBLEM SOLVING (3 years)

• WORD (6 years)

• HIPAA

• Triage

• ICD-10

• IVR

• Medical terminology

Additional Information

Core Competencies:

Good knowledge of mathematics that can handle complex billing tasks E

xcellent analytical and problem solving skills

Proficient in computer applications like Excel, Word and Outlook Excellent interpersonal and

communication

skills

Ability to h

andle multiple tasks and meet deadlines

Proficient in handling tasks independently as well as part of the billing team Ability to handle sensitive and private information in a professional manner

Contact this candidate