Customer Service Representative
Resume:
Casi Crockett
Denison, TX *****
***************@*****.***
Dedicated Customer Service Representative in healthcare, motivated to maintain customer satisfaction and contribute to
company success. Proven ability to establish rapport with clients and patients. Reliable and driven, with strong time management
and
prioritization
abilities.
To gain a
position
where my skills and experience will
contribute towards the growth of the organization. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
UnitedHealth Group - Richardson, TX
October 2020 to June 2022
Customer Service Representative
Cigna - Denison, TX
August 2018 to March 2021
Healthcare
Dr. Tony Serna
02/01/2016-06/15/2018
Education
Medical Billing and Coding
High School G
June 2017
Skills
• EXCEL (3 years)
• MATHEMATICS (10+ years)
• OUTLOOK (6 years)
• PROBLEM SOLVING (3 years)
• WORD (6 years)
• HIPAA
• Triage
• ICD-10
• IVR
• Medical terminology
Additional Information
Core Competencies:
Good knowledge of mathematics that can handle complex billing tasks E
xcellent analytical and problem solving skills
Proficient in computer applications like Excel, Word and Outlook Excellent interpersonal and
communication
skills
Ability to h
andle multiple tasks and meet deadlines
Proficient in handling tasks independently as well as part of the billing team Ability to handle sensitive and private information in a professional manner
Contact this candidate