Support Analyst System Administrator

Eros Felipe Cunha dos Santos Brazilian

Rio de Janeiro – RJ – Brazil

Telefone: +55-21-980**-****

E-mail: **********@*****.***

Linkedin: http://www.linkedin.com/in/eros-santos-3535566

IBM Domino/Notes Administrator

PROFESSIONAL PROFILE

Solid experience in IT, with emphasis in Support and collaboration Systems.

Extensive experience as a collaborative environment support team coordinator, as well as in the IBM Notes environment migration project, deployment and systems administration.

Professional degree in Data Processing Technology and MBA in Project Management.

PROFISSIONAL EXPERIENCE

Atos Brazil

Application Support Analyst – PETROBRAS 1/2022 – Actual

IBM Domino/Notes servers/application administration.

Convert NSF files to PST files project.

ConnectCom 2/2020 – 1/2022

IBM Notes Administrator – ANP – Agência Nacional do Petróleo, Gás Natural e Biocombustíveis

IBM Domino/Notes servers/application adminstration

Microsoft Office 365 - Exchange Administrator.

Symantec Messaging Antispam and Exchange Online Protection (EOP) Administrator.

V&B Serviços em Informática 2/2008 – 2/2020

IBM Domino Administrator (1/2009 – 2/2020)

Coordination of IBM Domino/Notes support team at Furnas Centrais Elétricas S/A.

IBM collaborative environment management as well as 2nd and 3rd tier support in IBM Notes clients/applications.

IBM Connections corporate social network configuration and management, according an HR demand to have a tool to share knowledge, seek professionals internally and create communities.

Responsible to configure and manage the videoconferencing project, using IBM Sametime.

IBM Traveler configuration, providing emails access through mobile devices.

Lotus Notes Support Analyst (2/2008 - 2/2009)

Project migration of clients Lotus Notes R5 to R7, in Furnas Centrais Elétricas S/A.

IBM Domino administration and 1st /2nd Lotus Notes R7 support levels.

Com4IT – Tecnologia em Telecomunicação 7/2007- 12/2007

Support Analyst

Microsoft Network Administrator

H. Stern 4/2001- 7/2007

Support Analyst

Altiris HelpDesk Solution and Altiris Inventory Solution Administrator systems.

IBM Lotus Domino 7.0 Administrator

Citrix Metaframe Administrator

Security systems Administrator (CCTV and access and fire controls).

Coordination of the support team, also responding the computer lab administration. Configuration and installation of antivirus and audit systems.

FORMATION

Universidade Veiga de Almeida 12/2013

MBA Project Management - Complete

UniverCidade Centro Universitário da Cidade 12/2003

Bachelor – Data Processing Technology - Complete

LANGUAGE

English: Fluent - Spanish: Basic

COURSES

Microsoft 365 Fundamentals (MS-900) – Ka Solution 2020

Microsoft Security, Compliance, and Identity Fundamentals (SC-900) - Ka Solution 2020

Deploying a IBM Lotus Domino 7 Infrastructure - Executrain 2008

IBM Lotus Domino 7 System Administrators - Executrain 2008

Managing a IBM Lotus Domino 7 Infrastructure - Executrain 2008

CERTIFICATES

IBM Certified Associate System Administrator Lotus Notes and Domino

IBM Certified System Administrator Lotus Notes and Domino

IBM Certified System Administrator IBM Lotus Sametime 8.0

IBM Certified System Administrator Lotus Quickr 8.1 for IBM Lotus Domino

IBM Certified Advanced Security Professional Lotus Notes and Domino 7

IBM Certified Advanced Security Professional Lotus Notes and Domino 8

IBM Certified System Administrator Lotus Notes and Domino 8.5

IBM Certified Advanced System Administrator Lotus Notes and Domino 8

IBM Certified Advanced System Administrator Lotus Notes and Domino 8.5

IBM Certified Advanced System Administrator Lotus Notes and Domino 7

IBM Lotus Notes Domino 7 System Administration Operating Fundamentals

Contact this candidate