SONYA BLACK
WORK FROM HOME
Las Vegas, NV *****
****************@***********.***
Use multiple software, office machines (i.e. copy machine) take direction from others. work very hard, Only part-time
Authorized to work in the US for any employer
Work Experience
Receptionist and Administrative Assistant
Aj's Carwash - Las Vegas, NV
April 2018 to Present
Book keeping, data entry, customer service representative Dispatcher
Lucite Transportation - Las Vegas, NV
March 2019 to July 2021
Dispatching to carriers and brokers.
Schedule appointments, multi-tasking with maps and DAT boards. Keeping up with carrier's files. custome
CCA Global Partners - Las Vegas, NV
January 2001 to June 2016
1. INBOUND CALLS AT A RAPID PACE.
2. ANSWERING CUSTOMERS QUESTIONS
3. MULTI-TASK
4. DATA ENTRY
Education
High school or equivalent
Skills
• CSR
• Call Center (5 years)
• Customer Service (10+ years)
• Customer Support (10+ years)
• Sales Experience (10+ years)
• Customer Care (10+ years)
• Computer skills
• Administrative experience
• Microsoft Office (5 years)
• Microsoft Excel
• Bookkeeping (5 years)
• Accounts receivable
• Data entry (10+ years)
• Accounts Payable
• Office Management
• Multi-line Phone Systems
• Accounting
• Payroll
• Clerical Experience
Assessments
Call Center Customer Service — Completed
February 2020
Applying customer service skills in a call center setting. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• I am very open to making a company grow. The customers or clients Is always my first concern.
• I'm open to part-time positions thank you