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Monitored dining room for cleanliness and proper set-up at all a

Responded efficiently to guest inquiries and complaints in a profession manner.

Ensured that each guest was served courteously, quickly, and efficiently.

Accurately recorded orders on cash register and point-of-sale aysigane

Performed opening and closing duties such as setting up the dining area,

restocking supplies..

Handled money transactions accurately while following company procedures for

handling cash payments.

Communicated effectively with kitchen staff regarding customer aliergies or

special requests.

Upheld high standards of sanitation in accordance with health department

regulations.

Stayed informed about daily specials, new menu items, promotions.

Operated POS terminals to input orders, split bills and calculate totals.

Greeted customers, answered questions and recommended specials to increase

profits.

Checked with customers to determine satisfaction with meals, promptly taking

action to correct problems.

Satisfied customers by topping off drinks and offering condiments, napkins and

other items.

Addressed complaints to kitchen staff and served replacement items.

Promoted desserts, appetizers and specialty drinks to optimize sales.

Arranged place settings with clean tablecloths, napkins and tableware to prepare

for incoming guests.

Maintained polite and professional demeanor to patrons to encourage inquiries

and order placements.

Trained new employees to perform duties.

Explained menu items, describing ingredients and cooking methods upon

request.

Education and Training

City Colleges of Chicago-Harry S Truman Coliege Chicago, IL

GED

06/1999

Escuelas Superior La Feel Mexico Ci

Accounting And Finance

08/1982

¢ [Award] Recipient

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-67f500c,

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