Raven King-Jaouni
Missouri
ad1h2g@r.postjobfree.com
Experienced Remote Agent advanced in EMR/EHR analytics and processing Authorized to work in the US for any employer
Work Experience
Health Navigator
Main Street Rural Health
Present
• Collaborate with a collective of teams
• Follow up calls to MD/PT offices
• Cover multiple Affinia HC locations
• Meet w/ Medicare Advantage members
• Interpret ICD-10 codes/data
• Maintain Medicare compliance
• Configuration of Nextgen EMR
• Analyze tasks
• Extract masterfiles of data
• Critical thinking on complex cases
• Etc…
Payroll Specialist
Inova Payroll Services (contract)
December 2022 to February 2023
• Responsible for integrating hrs and payroll requirements for 60 companies
• Correspond with GM and VP for clarification
• Provide accounts payable of 60 companies
• Medical collections training
• Implement new resources to companies for efficiency
• Trained on advanced payroll platforms
• Clerical duties
• Extract masterfiles of employee data
• Generate year end assignments
• Populate general info for updates to company profiles
• Etc
AR/AP Specialist
Zenith American Solutions
October 2021 to November 2022
• Proficiency in excel
• HR management
• Responsible for posting cash payments
• Balanced cash ledgers to match payables • Update client contact profiles
• Post payments for hours worked
• Maintain PHI/ HIPAA
• Created pivot tables
• Correspond with companies
• Responsible for company’s payables
• Etc
Client Care Specialist-Overnight
Easterseals Midwest - Maryland Heights, MO
June 2020 to September 2022
• Inspection of patient credentials
• Prepare medication
• Review med logs for accuracy
• Follow up with liaison and healthcare professionals
• Human Resources coordinating
• Analyze team’s results
• Accounts Receivable management
• Searched for mistakes on face sheets • Quarterly inspections
• Managed Executive’s files
• Etc
Customer Care Representative (CCR) (remote)
Medical Transportation Management (MTM, Inc.) - Lake Saint Louis, MO August 2018 to June 2021
• Call center Environment
• Administrative data entry
• Maintain accurate info of client's profile
• Navigate transportation information systems
• Maintain current status of health insurance protocol
• Accounts Receivable Collections
• Engage in performance of team meetings
• Data entry of client’s information
• 65 high call volume intake
• Train new hires
• Etc
HR/AP/AR Specialist (intern)
Sams St. Louis Meat Market Inc. - Saint Louis, Mo
January 2013 to August 2018
· Cash handing
· Balance discrepancies
· Report work to supervisor
· Correspond to local departments
· Generate year-end reports
· Delegate staff members
Education
Certification in Medical Coding
AAPC
February 2021 to Present
Skills
• 65-70 wpm
• Modify Pivot tables
• Managed care
• Proficient written and oral communication skills
• Exceptional negotiating skills
• Forecasting
• Detail oriented, online filing
• Clinical Pharmacy Experience
• Pharmacy Technician Experience
• Research
• HIPAA
• Negotiation
• Managed Care
• Order Entry
• Credentials
• Medical Terminology
• Microsoft Outlook
• Data Entry
• Medical Records
• Hospital Experience
• Medical Billing
• 2yrs Supervising Experience
• Quality Assurance
• Medical Office Experience
• Credit Analysis
• Fair Housing Regulations
• Accounting
• Medical Scheduling
• Microsoft Excel
• Accounts Receivable
• Medical Coding
• Transcription
• Analytics
• ICD-10
• Epic
• Anatomy Knowledge
• Documentation review (medical records)
• Human resources
• Telecommunication
• Computer hardware
• Databases
• Data management
• Contracts
• Sharepoint
• AS400
• Macros
• Kronos
• Workday
• Zendesk
• Revenue cycle management
• SQL
• Medicare
• EMR Systems
• Optimize masterfiles
Certifications and Licenses
Certified Professional Coder (currently enrolled)