Sandhini Ghodeshwar

Chicago, IL 312-***-**** ad1h1g@r.postjobfree.com LinkedIn www.sandhinighodeshwar.com UX Designer with over 4 years of expertise in aligning UX with business goals using design thinking to drive innovative product and service design. Proficient in interaction design, user research, systems thinking, and leading with collaboration and self-motivation to convert complex user + business challenges into seamless user experiences. EDUCATION

Master's in Human-Computer Interaction- IIT Institute of Design, Chicago, IL (GPA 3.8) Expected Dec 2023 Bachelor’s of Computer Engineering -Netaji Subhas Institute of Technology, India (GPA 3.7) Aug 2015 - May 2019 PROFESSIONAL EXPERIENCE

UX Designer- Arvist.ai (Supply Chain Digital Twin Startup), Chicago Sep 2023 - Current

● Aligning UX design and business objectives to increase Arvist's SaaS adoption through cross-functional teamwork, leading UX Audits, ethnographic research and UI redesign to meet customer and company needs. UX/UI Designer- Rebel Health (Non-profit for systems-impacted women), Chicago Jan 2023 - May 2023

● Planned and conducted in-depth user research including and co-design workshops, user interviews and surveys to understand the unique challenges and needs of systems-impacted women. Utilized the insights to design “NewHorizons”, a web-based service aimed at enhancing interpersonal skills crucial for job opportunities and relationship building.

● Developed wireframes, persona, user flows, visual style guide and high-fidelity prototypes for a web-based platform focused on skill development. Conducted usability tests to validate and refine the design, ensuring it effectively aids systems-impacted women in personal and professional growth. UX Designer & Researcher- NEC Corporation of America, Chicago Jan 2022 - May 2022

● Designed an end-to-end personalized onboarding experience 'Preeby,' an AI-powered buddy that recommends work breaks, and fosters social connections using design thinking methodology.

● Developed a 4-week research roadmap, including data collection and data analysis and synthesis with research methods like industry trends, 8 in-depth interviews, card sorting and 1500+ survey design responses to understand user needs and pain points related to workplace productivity and well-being.

● Crafted customer journey map, identifying key touchpoints to inform low-high fidelity prototypes including storyboards, wireframes, working models, and functional UI.

● Conducted 3 iterations of A/B test and usability tests with 12+ to refine user experience based on feedback to create a seamless digital and physical service for new employees to effectively network, socialize and collaborate. User Experience Researcher and Strategist- OpsLyft Private Limited( Cloud SaaS), India May 2019 - Jul 2021

● Acquired 3 enterprise customers and achieved a 95% client retention rate by leading the product development of “Cost 360“- cloud management SaaS via data-driven research, collaboration, mentorship and stakeholder management.

● Led 4-week discovery research, using market, user research, customer insights, product analytics, competitive analysis, and 15 user interviews to identify user needs and opportunities.

● Analysed and synthesized data to generate insights, and identify JTBD and personas to inform product roadmap.

● Achieved a 30% reduction in clients' cloud operational costs by launching 3 features within a month, leading a 5-member product and design team, in an agile methodology to communicate product goals via user stories, insights presentations, and user flows.

● Streamlined the design process by updating user-journey maps, and wireframes to increase customer satisfaction.

● Increased user-sign ups by 100% and 10+ VC inquiries, by leading website redesign using website analytics on HotJar. Freelance UI/UX Designer, India May 2019 - Sep 2020

● Managed 2 client projects (Gaurdini, B.You), utilizing strong project management skills to define scope and timelines.

● Created heuristic analysis, wireframing, information architecture, design system library and prototypes to redesign apps and websites across sectors, achieving a 100% increase in downloads post-launch through effective usability testing. SKILLS

Design: UI/UX Design, Service Design,Graphic Design, Design Thinking, Accessible Design, Behavioral Design Research: Qualitative Research, Quantitative Research, Research Planning, Analysis and Synthesis Management: Agile Methodology, Stakeholder Management, Project Management, Product Management Tech: Cloud Computing, Artificial Intelligence, Self-Tracking Technology, Big Data, C++, HTML, CSS, Python Tools: Figma, Adobe Creative Suite, Miro/Mural, User Testing, DScout, SurveyMonkey, DoveTail, Qualtrics, PowerBI