Call Center Data Entry

*** *********** ** #*. ****** PA *****

ALTERNATE PHONE 484-***-****• E-MAIL *******@*****.***

HERIBERTO HERNANDEZ JR.

SUMMARY OF QUALIFICATIONS

Following the recommendation of the Centers for Disease Control and Prevention (CDC) and the Advisory Committee on Immunization Practices (ACIP), the Georgia Department of Public Health (DPH) and health districts throughout Georgia.

Involved in multi-faceted national and international ministries targeted at reaching a vast number of persons of all faith denominations.

Bilingual and multicultural.

Specific proficiencies include leadership capacity building, team development, excellent networking skills, training, teaching, evangelizing, and vision casting.

EXPERIENCE

Packing

Packing Crayola and markers.

Material Handler: Ensures orderly production and distribution of products by pulling orders from inventory, delivering production materials and supplies where needed. Palletizing, using pallet jack and filling orders to make sure product is ready to be shipped.

Paint/ Product Loader

Loading heavy and bulky products to be process thru steel conveyor system that move the product from one location to another to be washed, dried and then painted. Maintaining a 10-hour shift flow with a team of workers that would bring a satisfying score for the shift.

Covid-19 Call Center (CDC

Agent for the call center for The Middle Georgia Health Department. Receiving calls to assist families to make appointments to receive 1st and 2nd Dosage of vaccination. To make appointments for those in testing for coronavirus. Computer and data entry facilitator to provide better and rapid assistant.

Packer/Shipping

A Shipping Clerk oversees and keeps records of all shipping and receiving. More specifically, responsible for organizing, sorting, and transferring goods from one location to another. To monitor company packages from the start to finish, ensuring proper packing techniques and shipping practices.

Solar Panel Final Inspector

Making sure of the quality of incoming and outgoing products or materials for a company. Also known as a Quality Control Inspector, they are tasked with conducting tests, analyzing measurements, and overseeing production processes.

Packaging-Vera Core

Preparing and completing warehouse orders for delivery or pickup according to schedule.

Receiving and processing warehouse stock products.

Performing warehouse inventory controls and keeping quality standards high for audits.

Put finished products into designated corrugated boxes following all casing protocols

Check products for proper code date information

Palletize cases according to the required pallet configuration.

Operate pallet jack (either manual or electric) to move completed pallets of finished goods

Communicate with Supervisor and/or member of Quality Assurance team regarding any packaging issues

Maintain a clean work environment

In the event of downtime, work in other areas as directed by your supervisor

Follow all safety protocols

All other duties as assigned

Case Manager

Implements and direct all programs operated by the agency; supervised all employees assigned and subsidized employees of other agencies. Enforces personal policies, evaluate staff performance and recommend personnel actions.

Interpret programs operated and provided outreach to all community agencies and the general public. Develop and maintain cooperative working relationship with all other public and private social service organizations.

Act a primary source in communicating the needs of low-income of citizens to management so that maximum use can be made of funds which are available for programs operated.

Adheres to strict boundaries and professional ethics.

Possess reliable transportation and availability to travel, including overnight when required.

Assistant Teacher

Assisted in the educational and social development of students under the direction and guidance of head teacher.

Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.

Tutored and assisted children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.

Enforced administration policies and rules governing students.

Discussed assigned duties with classroom teachers to coordinate instructional efforts.

Observed students' performance, and record relevant data to assess progress.

Presented subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.

Organized and supervised games and other recreational activities to promote physical, mental, and social development.

EMPLOYMENT HISTORY

Crayola

Bethlehem Pa

August 21,2023-Present Day

Stanley Black & Decker

Allentown PA

February 21, 2022 –May 26, 2023

Qualified Staffing

Georgia Health Department

Macon Ga. USA-December 31 2020 – July 2021

Jinko Solar Panel

Solar Panel Final Inspector –Solar Jinko

Jacksonville FL. USA – September 6, 2019-May 5, 2020

People Readyc-Mosiac Pro

Vera Core

Jacksonville Florida, USA – May 28, 2016-June 28, 2019

Middle Georgia Community Action Agency, INC.

Case Manager

Warner Robins GA, USA - December 2010- May 2016

Perdue Farms

Human Resources Assistant – Generalist

Perry, GA, USA – 2006 – 2009

Multi-Cultural, Multi-Bilingual Middle School

Assistant Teacher

Milwaukee, WI, USA – 2001 – 2006

EDUCATION

Bible Baptist University

Warner Robins, GA, USA – 2007

Certificate – Reverend / Ordained Minister

MATC – MILWAUKEE TECH COLLEGE High School

Milwaukee WI – 1990

GED

LANGUAGES

Fluently read, write, and speak Spanish.

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