• Performed data analysis and mapped the relevant data to identify the discrepancies for business reporting and performance requirements.
• Validated the system requirements, performed root cause analysis on identifying issues.
• Benefit coordination and configuration, updated and adjusted rates provider contracts, database, claims and information via FACETS.
• Created and updated Excel with Benefit updates, limits, new products and benefits components, keywords, benefit products, cost shares vis FACETS.
• Performed analysis on existing data using SQL to document functional requirements from high level user stories.
• Created, configured and built benefit specifications, compared benefits and products via FACETS, Service request tracker, claims testing and adjudication, QA and functional testing, pulled data using SQL for creating additional reports.