Human Resource Stamford

Nhial C Roth

** ******* ****, *** ***, Stamford, CT 06901 ad1gxf@r.postjobfree.com 914-***-****

OBJECTIVE:

As a highly skilled and experienced customer service professional, I aim to provide exceptional service and achieve excellence in all aspects of my work. I have a proven track record of attaining record-high customer satisfaction rankings, improving bottom-line results, and resolving customer complaints. As a respected team leader, I prioritize customer service and adhere to safety, security, quality, and store operations policies. I am committed to inspiring and motivating my team to achieve their best.

SKILLS:

• Professionalism - I approach others tactfully, work well under pressure, and treat others respectfully and thoughtfully.

• Quality - I demonstrate accuracy and thoroughness, meet productivity standards, complete work promptly, follow safety and security procedures, and use equipment and materials properly.

• Attendance/Punctuality - I am consistently present at work and arrive on time.

• Dependability - I follow instructions, respond to management direction, complete tasks on time, or notify the appropriate person with an alternate plan.

• Language Skills - I can read and comprehend simple instructions, short correspondence, and memos.

• Physical Ability - I can lift, move, operate equipment, stand, and climb/walk moderately. I am exposed to outside weather conditions, dust, and dirt. I have occasional exposure to heat, cold, fumes, odor, and noise. I am seldom exposed to dryness, wetness, vibration, and poor ventilation. EXPERIENCE: CVS PHARMACY

• November 11, 2013, to October 18, 2023

My responsibilities included lobby security, janitorial work, hospitality and products management, front-line and back-of-store store operations, and recognizing and setting up products. I achieved record-high customer satisfaction rankings and improved bottom-line results by implementing new strategies and resolving customer complaints.

EDUCATION: ONEONTA JOB CORPS ACADEMY 02/2008-05/2010

• High school diploma

• Business Technologies

• Certified metal technology

• Certificate of achievement in professionalism in healthcare - 9/23/2008

• Certificate of career transition readiness ctr-1,2 & 3 career concepts

• Certified in finance and business office administration

• Stars Student of the Month: HSD Class

AWARDS:

• Stars Student of the Month: HSD Class

HONORS:

• Trade Student Government Chief Justice

• Literacy Volunteers, Residential Advisor’s Award REFERENCES: Available upon request

As a dedicated and passionate professional, I am committed to achieving excellence in my work and inspiring others to do the same. With strong leadership skills, a commitment to customer service, and an unwavering dedication to achieving results, I am confident that I can positively impact any team or organization.

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