CYNTHIA Y. EDWARDS

**** ******* ***** **. #*, Memphis, TN 38115 901-***-****

ad1gxe@r.postjobfree.com

Experienced Professional, who has excellent organizational and customer service skills and meticulous. Able to produce work on a timely basis. Able to multi task. Comfortable working independent and as a team member.

EXPERIENCE

8/22 – 4/23

ADMINISTRATIVE ASSISTANT II, UNIVERSITY OF MEMEPHIS

Administrative/Clerical Support: Maintain supervisor’s calendar; Schedule meetings and events by making reservation/rental/audiovisual/catering arrangements. Records, prepares, and distributes departmental meetings minutes. Reserves space using EMS system; utilizes WorkforUM system, position management and applicant tracking sections. Orders supplies, equipment and maintenance using TigerBuy system. Submits monthly copier meter readings, records maintenance for all faculty, student, and employee files. Collects and distributes mail. Maintains key inventory by ordering keys using WORQ system, issuing keys to personnel and collecting keys upon personnel departure. Administrator for departmental purchasing cards; coordinates search for student worker employees, interview candidates, and arranges work schedules. Makes travel arrangements for faculty, students, and visitors; prepares documents for non domestic employees and students.

Academic Program Support: Clear advising flags and issue permits using the Banner system. Assist with course schedule entry in Banner and submits work orders to the registrar for course schedule changes and course section creation. Assists with preparation and administration of surveys; gather data and assist with analyzing data; maintain alumni database. Assists with program assessment data collection and organization. Entered student eContracts, maintained class schedules, pulled reports for enrollment numbers using PowerBI, enter class permit for students.

Financial Management: prepares financial documents; manages operating budgets: department accounts, revenue accounts, grant accounts, foundation accounts; utilizes Banner Self Service, Banner Admin Pages, Banner E print, OnBase, and TigerBuy. Reviews forms for compliance; investigates and resolves any accounting discrepancies. Evaluates and recommends or implements improvements in cost control practices; analyzes and interprets financial data and other information. Monitors and maintains inventory of supplies, reordering as necessary; researches and evaluates major purchases and makes recommendations regarding purchase.

Assists in preparing budget by forecasting department’s operating requirements, monitor expenses, prepares forms and documentations for expenditures, and prepares any necessary related reports.

Human Resource (non faculty): Enters WorkforUM actions; utilizes Banner Admin Pages for HR matters. Prepares appointment forms for non faculty employees and adjunct faculty; assists supervisor with or organizes non faculty searches; prepares and enters graduate assistant e contracts. Reviews ARGOS system for accuracy of graduate assistant e contracts and

EPAFs. Prepares personnel forms for payroll, recruiting and new hire actions, internship coordinator. Advises staff on financial, technical, and operational matters.

Faculty Admin Service: Enter WorkforUM actions; Compose candidate schedules from arrival to departure; Make travel arrangements. Prepare Faculty and Postdoctoral Fellow new hire

appointment paperwork and re appointment paperwork. Review new faculty contracts for accuracy. Prepare Part Time instruction appointment paperwork; prepare documents for non domestic faculty. Ensure completion of all documentation and collection of all documents.

Faculty Support: Makes faculty travel arrangements; prepares travel purchase orders; prepares travel claims. Prepares cash reimbursement requests; prepares meal reimbursement requests; copies, prints, and distributes class materials. Prepares faculty summer compensation e Contracts; prepares incentive pay compensation forms; prepares documents for non domestic faculty, employees, and students. Assists in the tenure and promotion process; provides guidance in the adherence of the University, state and federal policies and regulations; Assists with effort certification as needed.

Grant/Contracts Financial Management: Manages and monitors grant budgets utilizing Banner, Admin Pages, and Researcher Dashboard systems. Monitors personnel splits and grant recovery; prepares salary redistribution requests; monitors faculty startup budgets and expenditures; monitors Indirect cost recovery departmental and multiple faculty accounts; requests and coordinates advance accounts and cost share accounts as needed. Prepares cost transfers.

Monitors expenses and prepares requests for fee waivers for graduate assistants. Analyzes and interprets financial data and other information.

Responds to inquiries from internal and external customers; conducts research as necessary and compose appropriate response. Serves as information resource to internal staff and outside departments; provides advice and counsel; assists faculty, staff and students with complex inquiries, problems or projects that requires independent judgment and interpretation of policies and procedures. Assists in development and implementation of internal operating procedures, enforces rules and regulations, and ensures the smooth flow of operations; take corrective action when needed.

Special Events: Planned departmental luncheons, seminars, and external speakers including registrations, catering, space requirements, travel, honorarium payments, event advertisements.

01/21 – 8/22

FINANCIAL SERVICE ASSOCIATE, UNIVERSITY OF MEMPHIS

Extensive use of Banner Admin Pages and Self Service, as well as Microsoft Excel and OneDrive. Assist the Business Officer in the daily monetary management of Departmental, Grant, and Foundation accounts. Review financial transactions for posting accuracy; perform in depth research to reconcile any errors and submit findings to the Business Officer for review and approval. Prepare and submit all payment requests in accordance with the University’s policies and procedures (as well as within state and federal guidelines if applicable). Maintain an accurate electronic database/report (Microsoft Excel) to track the status of expenditures and special accounts. Periodically review the open purchase report/account encumbrances for possible de obligation. Investigate inquiries from internal and external customers for non receipt or incorrect payment. Review the monthly copier report and prepare transfer vouchers to charge the appropriate index. Manage and reconcile (monthly) all purchasing card transactions. Submitted purchase orders for equipment, other goods, and services for the department and grant accounts. Verify funding availability prior to the creation of travel and operating purchase orders. Generate purchase requisitions orders through Banner and the TigerBuy Procurement system; ensure proper supporting documentation is provided for processing. Track the status of purchase orders, payment requests and follow up, as necessary. Monitor and approve purchasing card statements and make sure the purchasing procedures are followed in accordance with the University Policy and Procedures Manual. Approve time sheets and leave reports through the Banner System. Prepare eContracts for Faculty, Part Time Instructors and Graduates. Review all check request, travel claims, cash reimbursements, invoices, purchase orders, research

participant studies, and payments to individual contractors for approval. Reviews, analyze and research entries to ensure compliance and accuracy. Manage daily incoming mail by sorting, distributing, and annotating special documents. Create Purchase Orders for Travel. Maintain department asset inventory. Submit all workorders for the department. Schedule meetings via EMS system. Review and reconcile the department P Card.

06/16 – 12/20

ACCOUNTS PAYABLE CLERK III, UNIVERSITY OF MEMPHIS

Audit payment request to ensure they are within compliance of the University Policies and procedures (Travel claims, Invoices, Meal, and Cash Reimbursements). Enter payments into Banner ERP System and TigerBuy (Jaggaer) System. Check and research Accounts Payable inquiries and reply, as necessary. Scanned documents into OnBase, prepare transfer vouchers, stop payments and new vendor setup. Processed all invoices from MLG&W for the university. Performs routine liability account reconciliation, grant research and other accounting functions.

01/16 – 04/16

ACCOUNTS PAYABLE CLERK, MEDTRONICS (ARTECH)

Prepare, review, and distribute monthly financial reports to stores and cost/profit centers. Track expenses and revenue vs. budget and reforecast and analyze fluctuations. Prepare monthly consolidation and executive financial package. Prepare quarterly operating reports.

10/15 – 01/16

COMPUTER TECHNICIAN, GENESIS NETWORKS (PRIDESTAFF)

Install and configure local area data communications networks which may carry data, voice and video communications following organization standards. Install, run, and maintain network services, routers, concentrators, hubs, switches, modems, and other network devices following technical plans. Resolve network communications problems to ensure user’s access to Genesis networks. Install or repair Windows computers with standardized applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to user questions and explain the operation of network applications and equipment. Aid in the maintenance of standards and documentation.

06/15 – 09/15

IMPORT/EXPORT CLERK, IMS (BRANNON PROFESSIONALS)

Track shipments and communicate with clients about the package’s progress. Coordinate shipping with customs agents for clearance on overseas deliveries. Dealt with quotes from prospective shippers and managed claims with insurance companies if any shipment problem occurs. Supply efficient delivery logistics through data management. Prepared import export documentation, compiled carrier, and route assignments. Compute international fees for each shipment and kept tract of shipment payments and quotes.

03/15 – 05/15

ACCOUNTS PAYABLE CLERK, EDR (ACCOUNTEMPS)

Made corrections to invoices that did not go through Docusphere to JDEdwards. Processed invoices and payments. Verified and matched invoices in Docusphere. Updated entries to the general ledger. Scanned invoices into KoFax.

11/14 – 03/15

ACCOUNTS PAYABLE CLERK, FEDEX (PRIDE STAFFING)

Daily monitor and correction of T & E /Oversight compliance exceptions. Support and respond to email and phone inquiries from colleagues through MyCast. Review, research, and resolve reconciliation discrepancies on travel expenses through PropleSoft. Month end reports for management. Upload monthly card files into the financial system by month end deadlines.

Initiate monthly payment to card provider.

7/14 – 10/14: Looking for permanent employment 11/13 – 06/14

COMPUTER TECHNICIAN, FLEXTRONICS (AEROTECH)

Repair Apple and IBM Computers. Maintained active directory, virus prevention updates, security management. Conducted system installations configurations and software configuration training. Assembled systems and software products.

10/13 – 10/13

ACCOUNTS PAYABLE CLERK, GIBSON GUITAR BRANDS (VACO STAFFING)

Process payments through Great Plains. Audit freight shipments for accuracy. Maintain historical records. Reconcile processed shipments and invoices daily. Prepare and code invoices for payment. Responsible for A/P and A/R activities including the No PO process, purchase orders, direct pay, and other accounting related duties.

11/12 – 10/13

ACCOUNTS PAYABLE CLERK, SERVICEMASTER (RANDSTAD)

Analyze, reallocate, and reconciles monthly telecom charges to set up vendor contractual terms, IMACs, current consumption patterns, and internal policies. Monitor, track and report on monthly telecom spending, budgets, and consumption. Supply ad hoc support to internal stakeholders.

08/10 – 10/12

ACCOUNTS PAYABLE CLERK, ORION FEDERAL CREDIT UNION (GATEWAY PERSONNEL)

Prepare, maintained, and reconciled financial statements, balance sheets and general ledger accounts. Found and resolved billing discrepancies by reviewing invoices and verifying billing against source documents. Prepare and analyzed accounting transactions. Updated daily cash receipts loge while ensuring prompt and accurate payable/payment processing of invoices.

Reviewed policies and procedures with management to maintain awareness of preventative measures. Three way matching, new vendor setup, void/stop payment process. 1099/W 9 preparation.

01/10 – 07/10: Looking for permanent employment 08/03 – 12/09

ACCOUNTS PAYABLE CLERK, MID AMERICA APARTMENT COMMUNITIES

Manage and prepared various monthly financial statements. Process utility payments for 164 properties and resident retention. Reconciled vendor accounts with accuracy and detail.

Reviewed policies and procedures with management to maintain awareness of preventative measures. Three way matching, new vendor setup, void/stop payment process, 1099/W 9

preparation. Used pivot table to monitor monthly utilities for 170 properties. Reconciled and processed corporate accounts, processed resident refunds. Interact with other departments as a ready source of information and reports. Maintain G/L chart of accounts and standard reports. Participated in month end close activities including accruals, reconciliations, P/L analysis, data entry. Proficient in Microsoft Excel and Word. Accounting system input experience. Excellent interpersonal and telephone communications skills. Detailed oriented.

EDUCATION

2017 PRESENT

BACHELOR’S DEGREE IN ACCOUNTING, UNIVERSITY OF MEMPHIS

I am currently in my Senior year.

2012

BACHELOR’S DEGREE IN INFORMATION TECHNOLOGY NETWORKING AND SECURITY UNIVERSITY OF PHOENIX

2008

ASSOCIATES DEGREE IN INFORMATION TECHNOLOGY VATTEROTT COLLEGE

SKILLS

TIGERBUY / BANNER 8 & 9 / ONBASE / MICROSOFT OFFICE / GUI / GREAT PLAINS / AS400 / COBOL / JDEDWARDS / DOCUSPHERE/CAYUSE/DOCUSPHERE

MULTI TASKING / AUDITING / CUSTOMER SERVICE / COLLECTIONS / CASH APPLICATONS

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