Da’Mauria Porter

Customer Service Representative

Gary, IN 46404

ad1gvq@r.postjobfree.com

+1-312-***-****

Friendly, flexible, hardworking high school graduate looking to further her professional experiences. Willing to relocate to: Hammond, IN - Griffith, IN Authorized to work in the US for any employer

Work Experience

Team Member

We’re Popp’in Popcorn and Lemonade - Gary, IN

May 2017 to Present

1. Politely greet customers as they enter the company. 2. Provide customers with information regarding the company, service and product. 3. Build loyal clientele through friendly interactions and consistent appreciation. 4. Follow the companies guidelines and procedures while performing safe food preparation, assembly and presentation.

Tutor/Mentor

PowerHouse Youth and Community Church - East Chicago, IN May 2014 to Present

1. Provide small group tutoring and mentoring sessions for elementary-aged students 2. Monitor students progression to ensure that they are understanding lessons and conduct 3. Follow up with students and their parents through bi-weekly discussions 4. Serve as a role model for the children

Babysitter (part-time)

The Browner Family - Hammond, IN

June 2013 to September 2015

1. Provided excellent part-time childcare

2. Responsibilities included cooking and meal preparation 3. Interaction focused on safe in-home activities and adventures 4. Cared for children aged 2-4

Babysitter

The Wilson Family - Harvey, IL

June 2013 to September 2015

1. Provided excellent part-time childcare

2. Responsibilities included carefully monitoring 3 and 5 year old in their home as well as at the local park 3. Interactions included daily dance and stretch, playing with toys, light cleaning and watching tv 4. Helped children with bathing

Education

High school or equivalent in General Studies 3.0 GPA The Crossing School of Business and Entrepreneurial - Hammond, IN May 2019 to June 2020

Skills

• Microsoft Word (6 years)

• Excel (6 years)

• Power Point (6 years)

• Internet Research (6 years)

• Customer Service

• Babysitting

• Childcare

• Meal Preparation

• Mentoring

• Kitchen Experience

• Teaching

• Tutoring

• Nannying

• Toddler Care

• Infant Care

• Caregiving

• Early Childhood Education

• Organizational Skills

• Classroom Management

• Time Management

• Team Work

• Cleaning

• Experience with children

• Experience working with students

• Math

Assessments

Customer Focus & Orientation — Proficient

January 2020

Responding to customer situations with sensitivity Full results: Proficient

Sales: Influence & Negotiation — Familiar

January 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Familiar

Scheduling — Familiar

January 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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