Entry Level Customer Relations

Location:

Posted:

November 26, 2023

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Latrice Kennon

Memphis, Tennessee 38106 ¢ 901-***-**** ¢ latricekennons&@gmail.com

ProressionaL SUMMARY.

Talented Manager with expert team leadership, planning and organizational skills built

during successful career. Smoothly equip employees to independently handle daily functions

and meet customer needs. Diligent trainer and mentor with exceptional management abilities

and results-driven approach. Encouraging manager and analytical problem-solver with

talents for team building, leading and motivating, as well as excellent customer relations

aptitude and relationship-building skills. Proficient in using independent decision-making

skills and sound judgment to positively impact company success. Dedicated to applying

training, monitoring and morale-building abilities to enhance employee engagement and

boost performance. Hardworking and passionate job seeker with strong organizational skills

eager to secure entry-level Job Title position. Ready to help team achieve company goals.

SxS

+ Performance Management * Verbal and Written Communication

+ Team Leadership * Complex Problem-Solving

* Performance Evaluations

Work History

Manager, 03/2023 - Current

‘Wendy's ~ 6965 Penny Lane

+ Managed and motivated employees to be productive and engaged in work.

+ Maintained professional, organized, and safe environment for employees and patrons.

* Cross-trained existing employees to maximize team agility and performance.

+ Controlled costs to keep business operating within budget and increase profits.

+ Maximized performance by monitoring daily activities and mentoring team members.

+ Communicated clearly with employees, suppliers and stakeholders to keep everyone on

same page and working toward established business goals.

+ Identified and communicated customer needs to supply chain capacity and quality teams.

+ Trained personnel in equipment maintenance and enforced participation in exercises

focused on developing key skills.

Epucation

2007

Melrose High School - Memphis, TN

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