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Customer Service Representative

Location:
Marshall, TX
Posted:
November 26, 2023

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Resume:

Jon Mass

Industrial Management

Marshall, TX ****2

ad1gsk@r.postjobfree.com

+1-346-***-****

Seeking a managerial position enabling me to utilize my diverse skills, knowledge, and experience that simultaneously offers an opportunity for growth and advancement. Willing to relocate to: Houston, TX - Conroe, TX - Baytown, TX Authorized to work in the US for any employer

Work Experience

Driver

Railcrew Xpress (RCX) - Houston, TX

December 2022 to Present

Transport Railroad crews to and from job sites using safety and following department of transportation bylaws

Customer Service Representative 3

Goodwill Industries - The Woodlands, TX

April 2022 to October 2022

• Cashier, customer service representative. Cash handling, sort, stock, merchandise. Medical Office Specialist

Supertech Orthotics & Prosthetics - Spring, TX

January 2020 to August 2021

Office manager

Receive prescriptions, compile medical records, answer phones faxes emails. Patient support and counselor

Warehouse Associate

Frito-Lay - Longview, TX

June 2017 to July 2017

Sorted and fulfilled orders for local grocery stores and small businesses. Courier/Delivery Driver

FedEx - Longview, TX

October 2014 to April 2017

Sorted the days incoming packages and parcels, delivered packages on a dedicated route. CV Low Volt Tech

General Cable - Scottsville, TX

February 2014 to June 2014

Produced cable for various businesses around the country. Ensured that the machine that feeds the cable was functioning at all times.

Warehouse worker

Pepsi Co - Conroe, TX

March 2013 to September 2013

Filled customers' orders by building pallets of beverages and loading orders into delivery trucks using forklifts and motorized pallet jacks. Performed general warehouse cleaning. City Manager/Dispatcher

Greyhound Lines - Houston, TX

March 2005 to March 2012

Promoted a safe, friendly, efficient ground transportation environment to meet customer's needs. Responsible for overall Operation of bus terminal for driver's operations, Gpx department, maintenance service island and all terminal staffing. Knowledge of all DOT rules, FMCSA and dispatched drivers and equipment on delicate routes. Responsible for all grievances 3rd step hearings and safety issues. Human resource and payroll manager. Responsible for all bank deposits custodian of company safe and petty cash.

Terminal Manager

Greyhound Lines - Modesto, CA

August 2002 to August 2004

Promote a safe, friendly, efficient ground transportation environment to meet customer's needs. Interact with terminal employees and customers while using effective management skills. Maintain a team atmosphere with terminal customers to achieve the goals/mission of the company. Education

Bachelor's in industrial management

Wiley College - Marshall, TX

August 2014 to May 2019

Marshall High School - Marshall, TX

August 1988 to May 1991

Skills

• Warehouse Associate

• Shipping Receiving

• Shipping

• Picker Packer

• Packing

• Stockroom

• General Labor

• Materials Handling

• Load & Unload

• RF Scanner

• Delivery Driver Experience

• Medical Office Experience

• Medical Scheduling

• Medical Records

• Order Picker

• Office Management

• Order Picking

• Medical Terminology

• Insurance Verification

• Driving

Additional Information

I am a very motivated individual with excellent communication and concentration skills that I am sure is a major "plus" in this field of work. I am very capable of grasping any concept needed to assure that the job is done in a professional manner.



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