Human Resource Specialist

ANTWANETTE BOWLES

Memphis, TN ***** 901-***-**** ****************@*****.***

Professional Summary

Dedicated and highly proficient professional skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.

Skills

Microsoft Office

Data Entry

Contract Management System

Administrative support

Candidate pipeline management

Records management

Interviewing

Recruitment and retention strategies

Recruitment strategies

Superior client relations

Scheduling

New hire orientations

Work History

Eligibilty Assistant 03/2021 - Current

Department of Human Services – Memphis, TN

Provide assistance where needed

Indexing documents, uploading files and filing

Operating computer equipment, assisting customers, maintaining current knowledge on policies

Answering multi-line phone system and utilizing ACCENT system managing over 50 calls per day

Hold interviews with clients to show their qualifications for assistance in the approval process

Upload interview into the systems for the caseworker review to determine if client is eligible for benefits

Staffing Coordinator 10/2022 - 02/2023

Employ Direct Group – TN

(7-month Internship Program)

Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.

Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.

Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.

Guided candidate recruitment and selection to create and drive workforce in alignment with company diversity and inclusion goals.

Conducted candidate interviews and performed background checks and verification.

Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

Contract Specialist II 12/2014 - 04/2020

Memphis Light, Gas and Water – Memphis, TN

Drafts, reviews, negotiate and maintain contracts and other business documents in support of the proposed award (services/goods)

Ensure that all contracts/proposals adhere to company policies, legal requirements and compliance

Interface with and advise peers and upper management with any changes and updates

Actively follow-up on rewards, contracts/proposals to ensure both the internal and external needs are being met

Coordinate award of contracts to minority, women and locally-owned small vendors/businesses

Solicit bids for all services needed at Memphis Light, Gas and Water

Review bids of Division-wide contracts to ensure adequate results for all awards

Assist with training and mentoring junior level Contract Specialist

Develop C-Agreements (contracts under $50k) and Sealed Bids (contracts over $50k)

Facilitate bidder orientation, bid opening, and pre-commencement meetings

Perform other duties as directed within the areas of responsibility as well as volunteered for any initiatives to help improve skill level

Develop, review, and approve MLGW Board resolutions for all upcoming bi-weekly Board Meetings

Contract Specialist 12/2011 - 12/2014

Memphis Light, Gas and Water – Memphis, TN

Coordinated award of contracts to minority, women and locally-owned small vendors/businesses

Solicited bids for all services needed at Memphis Light, Gas and Water

Reviewed bids of Division-wide contracts to ensure adequate results for all awards

Actively followed up on rewards, contracts/proposals to ensure both the internal and external needs are being met

Developed C-Agreements (contracts under $50k) and Sealed Bids (contracts over $50k) contracts as well as RFP's (contracts over $50k)

Facilitate bidder orientation, bid opening, and pre-commencement meetings

Performed other duties as directed within the areas of responsibility as well as volunteered for any initiatives to help improve skill level

Developed, reviewed, and approved MLGW Board resolutions for all upcoming bi-weekly Board Meetings

Professor 08/2009 - 12/2014

National College of Business and Technology – Memphis, TN

Taught Business administration classes such as Marketing, Introduction to Logistics, and Introduction to Business, Purchasing and Negotiation Principals

Maintained class participation with students

Organized class rosters which reflected attendance, class participation, test, and quizzes

Reviewed all work submitted during the quarter term for completion and accuracy to ensure curriculum taught was retained

Tested students on the quarterly curriculum generated by Professor

Coordinated and organized material for weekly class meetings and discussions

Ensured students were able to apply curriculum to real-life situations and work environments

Procurement Processor 11/2006- 12/2011

Memphis Light, Gas and Water – Memphis, TN

Coordinated award of contracts to minority, women and locally-owned small vendors/businesses

Maintained Contract Management System database for tracking all renewals of contracts

Actively followed up on awards, change orders, and renewals that are taken to the board by monitoring the Contract Management System as well as the invoice tracking system to verify funds available

Maintained mailing list of bidders for future contract opportunities

Coordinated staff meetings; notified supervisor as appointments occur and maintained schedules

Operated Contract Management System for data and information involving vital information regarding insurance for contracts but not limited to updating bid results

Developed C-Agreements (contracts under $50k) and Sealed Bids (contracts over $50k) contracts

Facilitated bid orientation, bid opening and pre-commencement meetings

Performed other duties as directed within the areas of responsibility to ensure proper execution of bid proceedings

Assisted with the implementation of MinuteTraq

Developed, reviewed, and approved MLGW Board resolutions for all upcoming bi-weekly Board Meetings

Administrative Assistant 07/2004 - 05/2006

Manpower, Memphis Light, Gas and Water – Memphis, TN

Coordinated major events and activities

Oversaw activities for (35) MLGW employees, prepared various MLGW forms for staff, and took dictation in meetings (averaging 50 words per minute)

Volunteered intuitively and scheduled trips for the Memphis Weekend Academy (nonprofit organization within MLGW) for two Saturday's out of the month

Served as 2005 Co-Chair of National Customer Service Week for the Memphis Light, Gas and Water Corporation

Coordinated and organized materials for instructors

Organized class rosters for instructors

Assisted with employees knowledge of the job in which they were applying for the company

Maintained training records and files for new hire employees

Ensured customer satisfaction through extensive telephone, electronic and postal correspondence

Education

Master of Arts: Business Administration, Human Resource Management 03/2007

Strayer University - Newington, VA

Bachelor of Arts: Political Science 05/2004

Fisk University - Nashville, TN

Notary Public 07/2013

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