Shante Stanley

ad1gqf@r.postjobfree.com

Henrietta, NY 14467

585-***-**** or 585-***-****

Throughout my life's experiences I enjoy learning new skills that are used to

help others become more productive members of our society.

Work experience

Customer Retention Specialist

Sutherland Global Services (USA COMPANY) - Rochester, NY

March 2019 to Present

Responsible for devising strategies to maintain a healthy relationship with clients. In charge of negotiating and securing contracts renewal

Independent Travel Advisor

InteleTravel - Delray Beach, FL

June 2018 to Present

Assisting clients in making travel arrangements. Turning my lifelong passion of travel into individuals once in a lifetime adventure.

Director

Advocating For Our Youth - Henrietta, NY

February 2002 to Present

Working side by side with schools, group homes and other facilities, act as role models, mentors and advocates to young people facing a wide range of challenges, such as behavioral and legal issues, substance abuse and dysfunction in the home. For youth entering our juridical system they enter our twelve step program.

Once complete we send our report to court regarding progress.

Treatment Team Officer

Finger Lakes DDSO - Rochester, NY

March 2007 to January 2018

Assist patients suffering from psychological and substance abuse disorders and help people deemed to be at a high risk of harming themselves or others.

Education

The College at Brockport - Brockport, NY

September 1999 to May 2002

Bachelors of Science; Criminal Justice

Bachelors of Science; African and African

American Studies

Skills

Motivational Interviewing - 18 years

Phlebotomy - 3 years

Negotiation - 12 years

Administrative Experience - 15 years

Budget - 12 years

Individual / Group Counseling - 18 years

Meeting Facilitation - 15 years

Autism Experience - 20 years

Behavioral Therapy - 15 years

Working with individuals with Mental Illness or Mental Challenging Behaviors (ex:Autism) - 20 years

Strategic Planning - 18 years

Crisis Intervention - 15 years

Group Therapy - 15 years

Word - 18 years

Case Management - 18 years

Quality Assurance - 20 years

Conflict Management - 15 years

Applied Behavior Analysis - 12 years

Crisis Management - 18 years

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