Sales Representative Call Center

Edward D Andrews

Ph: 951-***-****

**********@*****.***

Personable driven sales representative with vast experience in fast-paced work environment. Strong leadership skills with a passion for learning development training. Solid team player who offers a positive and cooperative attitude in work environment.

Experience

2021– 2023

life & health sales agent, Family First Life

Meet with clients to access their insurance needs of life insurance policies. Explain policy features benefits and activities options to clients ensuring they have a clear understanding of there policies. Generate warm and cold leads and follow up with potential clients. Providing professional advice regarding available products and services.

2007 – 2017

Sales Representative, Time warner/Spectrum charter

Fast-paced call center inside sales position. Work in sales team reaching and exceeding sales quotas goals. Continuing training and coaching. Help customers grow their accounts by upselling by pointing out new values to maintain customer relations. Handling billing to tech support inquiries by over coming objections. Learning customers needs, delivering value and closing the sales with active listening skill and top-down sales.

2010-2013

Sales MARKETING, XCELERATION INDOOR KART RACING

. assisting with the development of the company's marketing and strategic planning to ensure all marketing functions and activities.

2001-2004

CABLE TECH/SHIPPING & RECEIVING LEAD, AL QUEST TECHNOLGLIES

Assist clients and management accounts ordering equipment’s for cable, fiber and any telecommunication supplies. Calling clients setting up prefills for college campus of U.S.C. Pulling and installing cable cat 5 to fiber underground, campus dorms & classrooms and rooftops.

1998-2001

PURCHASING AGENT/SHIPPING & RECEIVING LEAD, EN POINTE’ TECHNOLOGIES

Warehouse operations picking orders on pallet jack and forklifts. Shipping items that were pick by other pickers and receiving items off trucks. Identifying cost savings opportunities and resolving client’s issues.

1995-1998

OVERNIGHT STOCKER/RECEIVING LEAD, WAL-MART

Dealing with incoming stocks deliveries during the night by unloading trucks. Sort out received items and piles according to types of materials. Team lead conducting meeting training and coaching.

Education

September 2005-2006

Real Estate marketing/finance, West Los angeles college

Real estate Finance study mortgage loans finance, Principles, Management and Marketing. Maintaining 3.0 GPA

September 1993- 1995

business management, mt.sac college

Study client delivery expectations in sales, development support, Leadership, strategic planning, marketing, and account management.

Life insurance licensed

Skills

●Customer service

●Telecommunications experience

●Marketing

●Cable service Experience

●Outside and inside sales

●Account Management

●Fast-paced Call Center sales

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