Front Desk Data Entry

Melissa Parrish

PROFESSIONAL SKILLS

• Over * years of Healthcare and Administrative Support experience

• Extensive experience with Insurance Verification, Medical Billing, and Medical Scheduling

• Background with Medical Records, Medical Terminology, ICD-9, ICD-10, and CPT Coding

• Strong data entry skills and the ability to type 40+ wpm

• Adept and detail oriented with excellent communication skills

• Proficient with different Microsoft Office programs PROFESSIONAL EXPERIENCE

Working as a Receptionist with Road Runner Signs in Kissimmee, FL 10/2020 to Present Heart & Vascular Institute – Hollywood, FL 12/2016 to 11/2019 Front Desk Receptionist / Office Assistant

• Greeted patients and managed the check in/out

• Collected any copays if needed at that time

• Verified both primary and secondary insurance to make sure patient is active, if any payments are due or copays

• Called primary office for referral and notes if needed, as well provided a courtesy call to patient to remind of referral

• Rescheduled patient's appointments before they left the office if needed Prime Health Physicians – Miami, FL 10/2012 to 09/2016 Referral Coordinator / Front Desk

• Assisted patients with referrals to specialists

• Obtained authorizations for diagnostic and radiologic procedures

• Contacted patients with referral/authorization information, appointment dates and orders

• Assisted patients with any insurance denials

• Contacted insurance companies to request STAT orders and to expedite requests

• Floated to various positions depending on the needs of the medical office

• Performed multiple duties like switchboard, billing, front desk, medical records, and checkout EDUCATION

High School Diploma

Miami Killian Senior High School

Miami, FL

Certificate in Medical Billing & Coding

National School of Technology

Miami, FL

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