CURRICULUM VITAE

Raj Kumar

Contact NO: 831*******

E-mail ID: ad1gg0@r.postjobfree.com

To pursue a dynamic and challenging career with an organization of repute, which gives value addition to the organization as well as offers opportunity to enhance professional skills while getting a high level of satisfaction and recognition.

Over 4 years of IT experience as System administration, Desktop Support and Technical Support and VIP Support.

Currently associated with COCA-COLA BEVERAGES project on behalf of Globtier InfoTech Pvt. Ltd. Since 9th September 2021 to till date.

Worked with COCA-COLA BEVERAGES project on behalf of CMSIT Services Pvt. Ltd. Since 3rd December 2020 to 14th July 2021.

Worked with WIPRO limited project on behalf of ThinkApps solution Pvt. Ltd. Since 13rd March 2019 to 14th October 2019.

Worked with DHL Express project on behalf of Fidelis corporate solution Pvt. Ltd. Since 9th January 2018 to 31

st

August 2018.

Creation, deletion, updating of Active directory, group policy applying.

Create and manage new users, Email IDs, and resolve related problems.

Imaging/Reimaging end user desktop and laptop machines.

Installation, upgrade, support and troubleshoot Windows7/8 & 10 OS.

Installation, upgrade and troubleshoot Microsoft Office 365 and any other authorized desktop applications.

Installing and configuring Microsoft Outlook for user and troubleshooting mail related issue.

Implementing MS outlook Backup and restore of mail message, mail address book, recover corrupted mail and completely troubleshooting.

Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.

Provide Support in Resolving Networks Problem and troubleshooting of LAN Connectivity issues.

Installing and configuring network operating system, hardware devices and drivers.

Installation and troubleshoot for printers, computer hardware and any other authorized peripheral equipment.

Assisting in the design and implementation of the network troubleshooting server network problems and conflicts.

Providing Level 1 support for Audio/ Video Conference infrastructure.

Troubleshooting User’s system through Remote desktop, Remote Assistance, and communicator.

Installing and Managing of Anti-Virus.

Troubleshooting & repairing work of wire line, wireless and data communications.

Monitoring network performance reports as a measure of preventive maintenance.

J O B R E S P O N S I B I L I T I E S

C A R E E R O B J E C T I V E

W O R K E X P E R I A N C E

Network- Wi-Fi configuration and Wi-Fi device maintenance.

Network printer installation and configuration.

Troubleshooting of Local and Network printers.

Qualification Board / University Year of Passing Percentage BE (CS) VTU 2017 60.50%

Diploma (CS) B.T.E, Karnataka 2012 58.38%

Higher Secondary BIEC, Patna 2008 57.44%

Matriculation BSEB, Patna 2006 62.55%

Operating System : Windows XP, Windows 7/8/10, Linux 6.0, MAC Lion Mail Server Support : Microsoft Exchange 2010 Server, Office 365 Tools : Active Directory, Office365,

:MS Outlook, Note.

Flexibility/ Adaptability/ Managing Multiple priorities. Willingness to Learn.

Self-Confidence/ Self Motivated

Dedicated/ Hard Working

Playing cricket, watching movies, listing to music, Surfing on Internet. Name : Raj Kumar

Father’s Name : Shyam Babu Ray

Date of Birth : 10 /06 / 1991

Gender : Male

Languages Known : English, Hindi.

Permanent Address: Vill – Mohiuddinpur (North), P.O-Bidupur (R.S), Dist –Vaishali

(Bihar), Pin – 844502.

I hereby declare that the above information is correct and true to the best of my knowledge.

Date:

Place: (Raj Kumar)

E D U C A T I O N A L Q U A L I F I C A T I O N

TECHNICAL SKILLS

KEY STRENGTHS

HOBBIES

P E R S O N A L I N F O R M A T I O N

D E C L A R A T I O N

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