Service Technician Customer

MATTHEW KENNEDY

**** * ***** **, *******, AZ, *5053, United States + 602-***-**** + *****************@*****.***

Professional Summary

Willing to contribute analytic, past experience with tools, and problem solving abilities inorder to take on a new role with room for advancement,

Quick learner with a desire to improve. Hardworking service technician with experience in troubleshooting and analysis in repair and installing roles.

Skills

+ Customer service : 1 compli

+ Diagnostics ski + Troubleshooting ability

+ Service repos + Maintenance and repair

+ Hand too! knowledge + Power tool proficiency

Education

High School - 2023

Greenway High School - Phoenix, AZ

Work History

Service Technician - May, 2023 to Present

Discount Tire - Phoenix, AZ

+ Trained

Worked as a service technician,

‘© Vm a diagnostician and a repairer.

‘+ Demonstrated a better understanding of the company’s products and equipment.

Assessed

‘Improved the efficien

of preventive maintenance and repair processes to ensure that they were completed on time,

‘Customers were given an explanation ofthe diagnostic findings as well as repair or service options.

Was able to communicate

+ Drove

‘Installed new vehicle systems and components in response to service orders, recall actions, and manufacturer instructions.

‘© Evaluated and identified problems, which I quickly fixed to restore functionality

+ Followed all of the company’s and OSHA's workplace safety protocols,

‘© Worked on tire equipment to ensure that it was repaired quickly and with as litle downtime as possible.

‘© Maintained and repaited equipment

accordance with manufacturer specification.

Certifications

+ OSHA 10

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