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Systems Analyst Technical Support

Location:
Centennial, CO
Posted:
November 26, 2023

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Resume:

JOSHUA R. DODSON

Cell: 773-***-****

Email: ad1g4s@r.postjobfree.com

Website: [https://jdods13.wixsite.com/jd3d]

EDUCATION

BS, Full Sail University – Game Design

Winter Park, FL, February 2017

- Received Course Director’s Award for Programming and Leadership

PROFESSIONAL SUMMARY

Dynamic and innovative Technical Animator and Systems Analyst with a proven track record in game design, testing, and 3D animation. Demonstrated expertise in deploying testing environments, authoring test cases, and leading cross-functional teams. Skilled in enhancing operational efficiency through strategic planning and effective communication.

PROFESSIONAL EXPERIENCE

Lead Technical Animator

Bucket List VR, Nov 2021 - Present

- Spearheaded ChatGPT integration by transcribing voice over files, enhancing user interaction.

- Developed advanced rigging systems in Maya, significantly improving asset flexibility.

- Played a key role in meeting community needs, contributing to project success.

Senior Systems Analyst III

Excelacom, Jun 2021 - Nov 2021

- Authored and aligned testing strategies, optimizing project outcomes.

- Enhanced team coordination as a key liaison, improving project efficiency.

Technical Support

TTEC, Dec 2019 - Jun 2021

- Excelled in providing high-quality customer and technical support, achieving top performance metrics.

Senior QA Analyst

Pax8, Jun 2019 - Dec 2019

- Led regression testing initiatives, enhancing software reliability.

- Improved bug tracking and developer communication, streamlining the QA process.

QA Tester

iBeta, Feb 2017 - Jun 2019

- Conducted comprehensive testing for RedBull TV app across multiple platforms.

- Successfully managed bug tracking for diverse projects, ensuring quality standards.

Forensic Animator

Kineticorp, Jan 2015 - Feb 2017

- Delivered high-impact 3D animations for courtroom presentations, aiding in case resolution.

IT Contractor

Robert Half Technology, 2014 - 2015

- Provided expert IT support, enhancing client satisfaction and operational efficiency.

Customer Support Representative

Alpine Access\Sykes Home, 2010 - 2014

- Delivered outstanding customer service for Microsoft products, consistently meeting performance goals.

AREAS OF EXPERTISE

3D Modeling and Animation (Maya, Max)

Technical Rigging and Character Animation

Game Development and Testing

QA Agile Methodologies and Regression Testing

Software: Maya, Max, Sketchup, Unity, UE5, After Effects, Photoshop, P4V

QA TOOLS: OneNote, TestRail, Jira, Wrike, Jenkins, NaviCat

LANGUAGES: C# (Strong), JavaScript (Strong)



Contact this candidate