Project Manager Quality Assurance

Liliya Bojkova

Chelmsford, MA *****

********@*******.*** / 978-***-****

https://www.linkedin.com/in/liliya-bojkova-86029a3/

Objectives

To obtain a challenging project management position in a dynamic organization that values quality assurance, and that will utilize my skills and expertise to ensure timely and efficient delivery of projects.

Summary

Dynamic and motivated, result-driven Project Manager with over 7 years’ experience in managing complex HR software projects from initiation to closure. Proven experience with coordinating cross-functional teams and delivering high-quality results.

Possesses a strong background in quality assurance, adept at ensuring project quality, meeting customer expectations and managing stakeholder relationships. Strong analytical and problem-solving skills, with a focus on continuous improvement and efficiency.

Highly skilled in: Facilitation, Collaboration, Empathetic Listening, Effective Communication

Deep experience in: Quality Testing, Project Management, Process Improvements

TECHNICAL SKILLS

Software / Code: SQL Quality Analyzer, Visual Studio, Microsoft Office 365, Outlook, Notes, Share Point (& other file-system like Drive, Box), Slack, Jira, Aha, Azure DevOps Boards, Quality Center, IBM Engineering Workflow Management (RTC), Microsoft Test Manager (MTM), HTML, XML, JSON, Video Conferencing (Zoom, Webex, Teams).

Testing: Ad-hoc, Functional, Regression, Localization, Brower combability, Responsive, 3rd Party Integration (e.g . Background check, Assessments, Social Media), Usability (UXD/UI), Test Planning and Execution, Requirements Analysis.

General: SaaS, Agile / Scrum Methodologies, Waterfall, Critical / Design Thinking, Process Improvement, Team Leadership

EXPERIENCE

Release Project Manager Oct. 2021 – Jun. 2023

Infinite Computer Solutions

Conduct monthly / weekly release readiness meetings

Monitor project progress and provide weekly updates to Sr. Leadership on high visibility client projects

Create and update user stories and business rules, collaborate on user experience and interface design

Meet directly with early adopter clients, to review, discuss the new projects requirements

Lead and execute feature testing projects including client reported issues

Participate in coordinating and testing the Cloud migration project

Release Project Manager Apr. 2016 – Sept. 2021

IBM

Successfully led cross-functional teams including developers, testers and stakeholders to ensure timely and quality project deliverables

Collaborated with Product Owners to define project scope, developed release plans, and monitored progress against milestones

Implemented Agile methodologies, including daily stand-up meetings, sprint planning, sprint reviews, and retrospectives, to ensure transparency and collaboration across the team.

Create and maintain project plans, schedules and monitor project progress against them

Primary QA capacity planner, working with cross functional team to prioritize and schedule projects

Prepared and presented monthly status reports for the Executive team

Conducted monthly / weekly release readiness review meetings

Facilitated daily stand-up meetings for internal and client facing projects

Configured and managed Dashboards

Contributed to the design and implementation of a comprehensive defect tracking system using Rational Team Concert (RTC) that improved defect identification, prioritization, and resolution processes, leading to a 30% reduction in defect backlogs and increased efficiency across the development lifecycle.

Principal Software Quality Engineer Dec. 2012 – Mar. 2016

IBM

Developed and executed comprehensive test plans, test cases for complex TAS system, ensuring complete coverage and adherence to product requirements

Collaborated closely with development teams, product managers, and stakeholders to establish a culture of quality throughout the organization, emphasizing early defect detection and prevention

Co-led all readiness evaluations for releases

Contributed to the creation of new release strategies and procedures used for approving deployments into client facing environments

Lead new development for client requested projects

Facilitated daily scrum meetings for internal and client projects

Coordinated and participated in the Final Approval for deploying to client facing environments

Quality Engineer New Development Nov. 2006 – Nov. 2012

Kenexa

Assisted in developing and executing test plans, test cases to ensure software quality and functionality

Contributed to estimation of work and created test plan that aligned with project deliverables

Quality Engineer Production Support Apr. 2006 – Oct. 2006

BrassRing LLC

Assisted in troubleshooting and resolving defects reported by customers

Performed regression testing to validate software changes and ensure backward compatibility

Collaborated with development teams to understand requirements and provide input on design and implementation decisions

Process Support Specialist Dec. 1999 – Mar. 2006

BrassRing LLC

Performed Software Quality Assurance – including verification, regression, smoke tests

Performed Software Production Support

Worked with development team toward resolution of software problems and understanding features and issues of new releases

Supported cross-training by sharing knowledge and information with teammates

EDUCATION / CERTIFICATIONS

Scrum Master Apr. 2018

Scrum Fundamentals Certified (SCRUM Study) Nov. 2017

Computer Programmer Certificate - Northeastern University Sept. 2004 – May 2006

Master of Chemical Engineering Sept. 1986 – Sept. 1991

University of Chemical Technology and Metallurgy, Sofia - Bulgaria

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