CSR

MELINDA BOLES

BUSINESS ADVOCATE / REMOTE CSR

EDUCATION

Tallassee High School

Tallassee Alabama 1978

CONTACT

PHONE / CELL

281-***-****

*******@************.***

I AM IN SERCH OF A PART-TIME REMOTE POSITION AS A CSR OR SUPORT TECH. I AM A VERY DETAILED PERSON WITH EXCEPTIONAL CUSTOMER SERVICE SKILLS, TECHNICAL SUPPORT AND PROBLEM SOLVING. PROFICIENT IN PROVIDING CUSTOMERS WITH A TRUE PASSION TO HELP. I TAKE PRIDE IN THE FACT THAT I AM ALWAYS HERE WHEN NEEDED. HONESTY AND INTEGRITY IS THE UTMOST IMPORTANCE AND THE FOUNDATION OF MY CAREER.

WORK EXPERIENCE

NTT DATA AMERICAS, INC

CSR / Call Center Associate

July 2022 – Feb 2023

Mainstream Merchant Services

Senior Account Executive / Portfolio Manager

January 2013–Current

RBS Lynk / WorldPay

Sales Executive

May 2005–January 2013

International Financial Exchange

Territory Manager and Sales Representative

February 2000-May 2005

CBS Payroll

Sales Executive

January 1998–February 2000

Minolta Copiers Sales

Sales

Deceber1997–1998

Great Western Directories

Marketing Specialist Account Manager

Jan 1990-June 1997

SKILLS

Customer Service / Data Entry / Marketing and canvasing new clients

Order subission and tracking / Customer Support / Customer Retension

Problem Solving / Technical Support / Customer Portal / Remote Dashboards / Tracking orders while emplementing progress

Technical Support / Remote Access for Mobil Device /

Sales Force / RD Web / Calabrio / FTNI / DOS / Notepad + + / One Note / Teams / OKTA Verify

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