Cynthia Parker (Cindy)

**** ***** ******** **, ****** Haven, FL 33880 863-***-**** (Cell)

ad1fqj@r.postjobfree.com

RELOCATION IN PROCESS FROM FLORIDA TO INDIANA BY END OF 2023 I am seeking a position as an administrative assistant or data entry specialist at a professional company where I can maximize my experience of data entry, medical, and insurance experience with a great corporation.

Professional Experience

Bill Review Specialist (Oct. 2018 - present)

Publix Super Markets Corporate Offices - Lakeland, FL Compiles, verifies, and files medical records from hospitals, medical companies and other allied health facilities. Operates computer programs to reconcile all data entry invoices received from Worker's Compensation providers – office and hospital bills. Scans paper and computer-generated bills into electronic system. Inputs data in a timely manner as required in a legal environment. Coordinates projects with other billing team members to meet Risk Management Department needs. Confidentially is a big part of this position.

Administrative Assistant (Dec. 2014 - May 2015)

University of Nebraska Medical Center

Responsible for work related to the front desk on the orthopedic floor. Directed visitors to rooms, answering phones and initial customer service and reception. Assisted with preparing and organizing daily nursing schedules. Maintained patient appointments to ensure confidentiality guidelines and department goals with customer service. Administrative Assistant/Separations Clerk (Feb. 2003– Sept. 2014) Publix Super Markets Inc - Lakeland, FL

Responsible for payroll-related duties and the administrative functions supporting the Manager of Personnel Records for a department with over 50 associates. Prior to the administrative role, responsible for processing employment separations for all of Publix, training new associates in Personnel Records, scanning and indexing records into electronic personnel files for all of Publix’s 150,000 plus associates. Mailed documentation as directed by legal counsel and Division Directors. Confidentially is a big part of this position.

Transcriptionist (Aug. 1997 - May 2003)

GEICO - Lakeland, FL

Transcribe letters dictated on recording system and word for word transcription of cassette taped interviews with policyholders and witnesses to process auto insurance claims. Maintained efficient transcripts on scheduled deadlines. Verbatim was necessary for all the recorded interviews to maintain accurate documentation. Confidentially is a big part of this position.

Education

Coursework in Business Communication

Polk Community College (Polk State College) - Lakeland, FL Did not complete my degree

Kathleen Senior High School

Completed High school diploma

Skills

• CUSTOMER SERVICE (10+ years)

• EXCEL (10+ years)

OUTLOOK (10+ years)

• RECEPTIONIST (10+ years)

• Clerical Experience

• Data Entry

• Scanners

• Word processing

• Transcription

• Communication skills

• Microsoft Office ( Word, Excel, Teams App)

• Administrative Experience

• Proofreading

• Computer skills

• Medical Billing

• Medical Terminology

• Medical Records

• Databases

• Documentation review

• Data management

• Google Suite

• Anatomy knowledge

• Adobe Acrobat

• Research