Sales Associate Leader

Summary

Skillfully pursues sales to achieve profit targets and exceed personal quotas.

Uses consultative and relationship-based techniques to capture sales opportunities. Persuasive communicator with tenacious nature.

Talented sales leader with demonstrated track record of success in promoting products and maximizing customer satisfaction.

Excellent merchandiser and organizer quickly restocks and resets shelves throughout day. Effortlessly connect with customers and promote long-term loyalty. Experience

Baker/ Cashier 03/2023 - 06/2023 Crumbl Cookies Franchises Pearland, TX Provided accurate information to help customers quickly navigate store and acquire items for purchase. Used POS system to scan customer purchases, calculate prices, and process transactions. Assisted with store recovery to maintain clean and organized sales floor throughout shift. Monitored customers for signs of fraud and theft to prevent store losses. Monitored aisles, restocked store shelves, organized store products, and cleaned spills. Assisted cashiers and customers with locating products, checking prices, and tracking down replacements. Processed customer orders and checked carts for additional merchandise. Tracked customer purchases to predict sales opportunities and adjusted merchandise presentations to push certain items.

Welcomed guests and offered quick assistance to handle diverse needs. Revamped the store's shelves to prepare for new seasonal merchandise and planned promotions. Sales Associate/Cashier 11/2022 - 01/2023 Ross Dress For Less Pearland, TX Helped customers find specific products, answered questions and offered product advice. Engaged customers in friendly, professional dialogue to determine needs. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Collected payments and provided accurate change.

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Built and maintained relationships with peers and upper management to drive team success. Tracked company inventories, moved excess stock and arranged products to improve sales. Assessed customer needs to provide assistance and information on product features. Alicia Hammond

346-***-**** ***********@*****.*** 1707 Glen Falls ln, Pearland, TX Developed trusting relationships with customers by making personal connections. Team Member/Cashier 03/2021 - 10/2021 McDonald's Pearland, TX Greeted customers to take food orders and provide information about menus. Inspected and cleaned food preparation areas, equipment, work surfaces, and serving areas to verify safe and sanitary food-handling practices.

Operated cash register to receive payment from customers in cash or credit card form. Filled soft drinks, brewed coffee, and prepared tea for customers. Monitored and ordered supplies and food items and restocked to maintain inventory. Monitored the dining area and employee work stations to quickly clean up spills and restock supplies. Assisted new team members with responsibilities through effective training, on-going mentoring, and hands-on support.

Engaged customers in friendly conversations to build loyalty to the restaurant and encourage repeat visits. Engaged each guest warmly and with friendly demeanor to build an immediate positive relationship. Kept the cash register balanced and accurate to avoid financial errors. Skills

Customer service, Communication skills, Time management, Teamwork, Food service Education

Computer Science Pearland high school 06/2020 Pearland, TX recieve the AMVETS metal of honor in Jrotc

-American Veterans (AMVETS) medal shall be presented to cadets (one per high school) who are recognized for outstanding leadership, community/school involvement and academic achievement.