Server

Branden Cayanan

***** ********* ***. ******, ** *1342 818-***-**** *******.*******@*****.***

PERSONAL STATEMENT

As an enthusiastic and dedicated individual, I possess a unique combination of skills and experience that make me an ideal candidate for this role.

With my RBS certification, I am well-versed in responsible alcohol service and have developed strong communication and customer service skills to ensure guests have a safe and enjoyable experience. As a team player, I thrive in a fast-paced and dynamic environment and am always willing to lend a hand wherever needed. My positive attitude and quick learning ability make me a valuable asset to any team, and I am eager to contribute my skills and expertise to your establishment. PROFESSIONAL EXPERIENCE

Barista

Tifa Chocolate & Gelato

Porter Ranch, CA April 2023 - current

● Customer Service

- Greet and assist customers in a friendly and attentive manner

- Provide product recommendations and flavor suggestions based on customer preferences.

- Handle customer inquiries, concerns, and complaints in a professional and empathetic manner

● Quality Control

- Ensure the consistency and quality of gelato by conducting taste tests and visual inspections.

- Monitor temperature and storage conditions to prevent product spoilage and maintain freshness

- Implement proper hygiene and sanitation practices to adhere to health and safety regulations ID Checker

DLS Events/Live Nation

Hollywood, CA February 2023 - current

● Greet and assist patrons in a friendly and attentive manner

● Ensure the safety and sobriety of patrons entering the venue

● Checking patron’s ID’s for authenticity for entrance into the venue Behavior Technician

Butterfly Effects

San Fernando Valley, CA June 2022 - November 2022

● Implemented individualized behavior plans for clients with autism spectrum disorder

● collaborated with a team of therapists and educators to provide comprehensive care for clients

● trained parents and caregivers on how to implement behavior plans in the home and community settings

● maintained accurate and detailed documentation of clients' progress and behavior data Wellness Technician

LFN (Live Fit Nation) contracted with APR Consulting Alhambra/Culver City, School District, CA November 2021 - May 2022

● Experience performing cheek swabs for special-needs kids at Elementary and High Schools for covid tests

● Experience testing rapid tests (on call) for covid testing events for School District employees

● Perform patient registration / check in

● Provide patient with spit test vial and instructions for how to provide a sample

● Collection of sample and proper labeling

Server

AYCE Gogi, West Hills, CA October 2020 - October 15, 2021

● Experience with multitasking at a fast pace in a high tension environment

● Experience in food handling and customer service

● Teamwork; creating synergy with the team by helping other servers

● Hosting and serving

● Answering phone calls for food pickup and online orders

● Cash Handling Experience

Manager and Production

Ninong’s Pastries & Cafe, Northridge, CA September 2018 - October 2020

● Leading a team during food service

● Experience in food handling and customer service

● Creating an inventory list to restock products weekly

● Managing inventory for an online store/shipping products to customers. (Shopify)

● Hosting and serving

● Answering phone calls for food pickup and orders

● Cook Line Experience

● Cash Handling Experience

● Baking pastries; cakes and bread

● Skilled preparation of various meats

Board Member - Sports Coordinator

CSUN Filipino American Student Association; Northridge, CA May - December 2016

● Coordinated 75+ CSUN FASA members for community event, Annual Friendship Games at Fullerton

● Organized and led weekly practices for general members for the community event, Friendship Games.

● Allocated $1000 budget for props, fees to the Friendship Games committee, hotel reservation.

● Created logistics for every event hosted

Master of Ceremonies

Miss Tahiti 2017 - Zeta Beta Tau Fraternity; Northridge, CA November 15, 2017

● Hosted the pageant event as the Master of Ceremonies

● Setup and cleanup for the event

● Created the itinerary and script for the event

CERTIFICATIONS

CPR Certified, Breath Camp July 2022

EDUCATION

High School Diploma May 2014

St. Genevieve High School

● Above 3.5 GPA

California State University Northridge May 2019

Bachelor’s Degree in Psychology

● participated and gathered data in psychological researches RELEVANT SKILLS

● Performance experience in the Performing Arts; musicals, plays, short films

● Familiar with medical terms associated with psychology

● Familiar with different types of mental disabilities and interventions

● Strong interpersonal skills with an eagerness to fulfill all tasks given

● Eager to learn different concepts and skills for the workplace

● Skilled in cash handling

● Adept at all Microsoft Office Programs: Microsoft Word, Microsoft Excel, Microsoft Powerpoint, IBM SPSS Statistics

● Adept at all Google Applications: Docs, Sheets, Slides, Keep, Calendar REFERENCES

● Paulette - Manager - LFN (Live Fit Nation)

Phone: 1-949-***-****

● Sean Smith - Manager - AYCE Gogi

Phone: 1-818-***-****

● Carissa Ortega - Owner/Manager - Ninong’s Pastries & Cafe Phone: 1-310-***-****

Email: *******@***************.***

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