Customer Service Entry Level
Resume:
Kevin Mize
West Palm Beach, FL *****
************@*****.***
Kevin Mize possesses proficient customer service skills, warehousing and general laboring skills, as well as inventory and quality control experience. Highly motivated to reliably and consistently progress and willing to learn new skills to excel in any environment. Authorized to work in the US for any employer.
Work Experience-
Production Operator-
Pilgrim's Pride - De Queen, AR
May 2019 to September 2023
Worked as part a team in the processing of chicken from live animal to packaged product. Taking packaged product to a flash freezer to be efficiently frozen, boxed, stacked onto pallets, and loaded onto trailers according to the individual order being processed using forklifts/pallet jacks.
Customer Service Associate/
Stocking Department manager-
Walmart, Inc. - Texarkana, TX
November 2015 to April 2019
Assisting all customers by finding and providing the proper solutions to issues that need to be resolved. Taking the necessary action to ensure a pleasant and unproblematic experience for every customer while maintaining a courteous and welcoming attitude. Unloading daily inbound freight from delivery trucks using pallet jacks and/or forklifts. Locating the proper placement of each product on the assigned pallets using barcode scanners which also determines the quantity needed to fully restock the shelf space of the product scanned. Organizing the restocked merchandise in preparation of the store reopening to ensure every product is in place and properly organized.
Production Line Operator-
Tyson Foods Incorporated - Nashville, AR
November 2011 to October 2015
Possessing the knowledge and ability to operate and make proper adjustments to the entire production line to ensure only the highest quality product is the result at each stage of the production process from the beginning of the line to the end. Using digital scales to record and track the weight and quality of a specified amount of product at predetermined points on the production line, and monitoring the consistency of those weights every 60 minutes to ensure a uniform finished product is the result at each point on the line at all times and being able to accurately asses and and make proper adjustments to correct any errors that may be discovered during the process. Relieving production line workers for breaks and also holding the team members accountable by making them and the supervisor aware of any nonproductive actions or behavior by the production workers on the line so that it can be corrected accordingly.
Education-
GED
Ashdown High School - Ashdown, AR
August 2006 to May 2009
Skills-
• Order Picking
• Merchandising
• Heavy Lifting
• Warehouse Experience
• Order Picker
• Shipping & Receiving
• Quality Control
• Landscape Maintenance
• Cleaning Experience
• Freight Experience
• Assembly
• Load & Unload
• Pallet Jack
• Mowing
• Manufacturing
• Materials Handling
• Packaging
• Forklift
• Quality Inspection
• Lawn Care
• Microsoft Word
• Customer service (4 years)
• Customer support (4 years)
• Quality Assurance
• Commercial Cleaning
• Warehouse Management
• Loader Operation
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