Customer Service Support

Patricia Ann Storm

Northern Virginia: 770-***-****: ad1ffl@r.postjobfree.com

Objective

Continue to grow and be a strong contributor to an organizations success by utilizing my personal experiences and skills delivering exceptional customer service support

Skill Summary

oExcellent customer service skills

oPositive attitude & friendly approach

oSelf-directed, goal oriented

oRecognized by customers for exceptional customer support

oEffectively works individually or team environment

oManufacturing optical lenses, clean room environment

oCommitted to excellence and process improvement

oManufacturing & retail product sales support

oAbility to work in a remote and/or office business structure

Professional Experience

Qspex, Alpharetta, GA

Customer Service, Key Accounts

oBuild brand relationship with doctors and their respective office employees

oEnsure customer experience was satisfied and remedy any customer concerns

2012 - 2020

Qspex, Alpharetta, GA

Manufacturing Associate

Created lenses in clean lab environment

Performed quality assurance checks for lenses

2011 - 2012

Walgreens, Alpharetta, GA

Shift Manager

oOperational supervision of various employee shifts

oDrive store sales through exceptional customer service

oEnsure customer support for phot lab, cashier, stocking & inventory delivery offloading

2010 - 2011

Ethan Allen, Danbury, CT

Customer Relations Associate

oResponsible for customer order accuracy for high quality furniture manufacturing company

1988 - 1994

Education

Mattatuck Community College, Business Major, 3.33 GPA

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