Terrie Robinson *** Windemere Ave

Drexel Hills, PA 19026

267-***-****

ad1fe0@r.postjobfree.com

EXPERIENCE

BroadPath Healthcare Solutions WFH, Tuczon, Arizona - Provider Service Representative

October 2021 to April 2023

Respond to incoming calls from healthcare providers, addressing inquiries related to claims, benefits, and prior authorizations. Assist providers with credentialing/contracts, and web portal account access. Dollar Tree, Philadelphia, PA - Store Associate/Stocker Part-time

December 2020 to May 2022

Efficiently stock and display new store items from the warehouse. Support inventory management tasks and assist customers as needed. Metasource, Bristol, PA - Administrative and Data Entry April 2018 to June 2018

Organized and prepared documents for scanning into a proprietary database. Conducted proofreading and error correction on documents prior to scanning.

Aerotek/Premier Dental, Philadelphia, PA - Production Clerk January 2018 to March 2018

Processed disposable dental products for the processing department. Operated hotwire equipment to cut dental products in high volumes for inventory.

Almac Pharma Services, Audubon, PA - Kelly Services Temp - Production Clerk

May 2017 to October 2017

Packaged prescription medicine for pharmaceutical companies, including blister packs, bottles, and injectable medication. Assisted the manager with inventory management and cleanups. Resources for Human Development, Philadelphia, PA - Direct Support Staff

February 2015 to August 2016

Supported clients with everyday needs in a residential setting, including transportation to appointments and shopping.

Administered medication and managed client documentation. OBJECTIVE

Customer-focused professional

with extensive experience in

administrative and data entry

roles

SKILLS

Strong oral, written, and

interpersonal communication

skills

Experience in Microsoft Office

(Word, Excel, PowerPoint)

Excellent customer service

and administrative duties

(e.g., data entry, filing,

scanning, proofreading,

editing etc)

Effective multitasking and

deadline management

EDUCATION

Community College of

Philadelphia, Philadelphia, PA

May 2003 to May 2005

Associate in Computer Science and

Technology

M V Transportation, Philadelphia, PA - Paratransit Driver May 2014 to August 2014

Safely transported senior citizens, including wheelchair-bound clients, providing door-to-door customer service.

Aetna, Blue Bell, PA - Inbound Queue Associate

November 2007 to March 2011

Managed incoming and outgoing calls in the precertification department. Provided support for outgoing services, such as home care services, injectable medicine, and durable medical equipment.

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