Business Development Retail Sales

AB Alaycia Bowers

St. Petersburg, FL ***** 727-***-****

***************@*****.***

PROFESSIONAL

SUMMARY

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

ACCOMPLISHMENTS Awarded “Employee of the Month” in 2021. Resolved product issue through consumer testing.

Used Microsoft Excel to develop inventory tracking spreadsheets. Exceeded monthly quota numerous times.

SKILLS Sales Development

Customer Needs Assessment

Promotional Support

Business Development

Payment Processing

Upselling

Product Sales

Client Account Management

WORK HISTORY SALES ASSOICATE 08/2022 to 08/2023

JCPenney Logistics Center Saint Petersburg, Fl

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Helped customers locate products and checked store system for merchandise at other sites.

Rotated stock and restocked shelves to maintain product availability and store appearance.

Managed returns, exchanges and refunds in accordance with store policy. CUSTOMER SERVICE REPRESENTATIVE 01/2020 to 07/2021 Financial Software & Systems Saint Petersburg, Fl Handled customer inquiries and suggestions courteously and professionally.

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Answered constant flow of customer calls with minimal wait times. Answered customer telephone calls promptly to avoid on-hold wait times. EDUCATION Associate of Arts Accounting 05/2022

Saint Petersburg College, Saint Petersburg, Fl

High School Diploma 05/2019

Gibbs High School, Saint Petersburg, Fl

AFFILIATIONS American Marketing Association

International Association of Administrative Professionals

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